ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,702 reviews
2016 Prius I have been dealing with Sylvia Donovan at Toyotatown since 1991. Sylvia is a pleasure to work with and has always put me in a vehicle that I have be I have been dealing with Sylvia Donovan at Toyotatown since 1991. Sylvia is a pleasure to work with and has always put me in a vehicle that I have been very happy with. She has extensive product knowledge, follows up very quickly is the reason for my loyalty to ToyotaTown. I would recommend Sylvia without hesitation to assist you in finding the best vehicle at the best price. Adel Al Rayes provided me with the information I needed to make educated decisions on warranties etc. He, too, is extremely knowledgable and I certainly never felt that I had been pressured into purchasing products that I didn't need. Thank you to Sylvia Donovan and everyone at Toyotatown for another great experience. I love my Prius and I 'll definitely be back. More
Great personality and sense of humour Shawn Longworth was selected as my dealer, we clicked instantly and were able to fire off jokes to one another. I felt extremely comfortable and at e Shawn Longworth was selected as my dealer, we clicked instantly and were able to fire off jokes to one another. I felt extremely comfortable and at ease talking with Shawn. I was looking to trade up from a sub-compact to a compact. On the test drive he talked about all the extra little features that came in the car I was looking at, and how it would give me more space for my travelling business, and provide me safety and reliability. He also searched high and low for the car in the colour I wanted and did everything he coukd to get it to me. Anyone who wants a down to earth, yet a little goofy, go down to Toyota Town and talk to Shawn! For finance I delt with Nicole Levasseur. She was wonderful and listened to my concerns about the different Protection Plans, and helped me pick the right one for me. She also threw in a little something extra to help me out in the long run with my new car. Since I am on the road more than the average driver, we made a package that would cover me on the highway (of which I see soo much of) Together Shawn and Nicole provided a COMPLETELY wonderful car shopping experience and I was very satisfied with my experience:) More
Excellent Service My experience with all the staff was very positive. Tomasz Kisiel was the gentleman that sold the RAV 4, 2015 to me. Excellent experience. Thanky My experience with all the staff was very positive. Tomasz Kisiel was the gentleman that sold the RAV 4, 2015 to me. Excellent experience. Thankyou More
Very Happy - thank you Gwen Jones! I am very happy with my new Toyota Corolla S. I have never owned a Toyota before, and had visited many other different brand dealerships in the past I am very happy with my new Toyota Corolla S. I have never owned a Toyota before, and had visited many other different brand dealerships in the past few months, looking for a new vehicle. It was Gwen Jones that sold me on buying this car and I have never been happier. If it weren't for her being so helpful, friendly and knowledgeable about the vehicles and financing vs leasing, I would not have bought a vehicle, so thank you Gwen. It was a pleasure dealing with you and I would recommend you and ToyotaTown to anyone. More
First New Car / Sales Person I'm 27 years old and finally bought my first brand new car. When I was 22 (until I was 26) I was driving a 2003 Toyota Corolla CE which I purchased se I'm 27 years old and finally bought my first brand new car. When I was 22 (until I was 26) I was driving a 2003 Toyota Corolla CE which I purchased second/third hand in Sudbury Ontario. I loved it, and knew Toyotas were reliable vehicles. Although I looked around in serveral different places, I narrowed down my selection exclusively to Toyota Town in London Ontario. Everything about my experience was excellent! My sales person Shaun Smith was approachable, friendly, incredibly knowledgeable, punctual, and trustworthy. I knew that buying my vehicle from him would mean a hassle free purchase, and no head aches down the road. He surpassed all of my expectations. He sold me Ina brand new 2016 Toyota Corolla. His follows ups to this day are ongoing too! Once I was finished in my dealings with Shaun, I proceeded on to my financial representative Adel Al Rayes. He too was exceptional in every sence of the word! Friendly, knowledgeable, funny, and trustworthy. The two (sales and finances) make a great team, and an even better experience. My experience with Toyota Town (in comparison to the countless other dealerships I visited) was hands down a 10 out of 10. I would certainly recommend stopping in at Toyota Town if you're in the market for a new or used vehicle. More
Buying a new car. Wow! I never new it would be this quick and easy. Millad made me feel very comfortable and at ease. He never pressured me and was very helpfull wi Wow! I never new it would be this quick and easy. Millad made me feel very comfortable and at ease. He never pressured me and was very helpfull with all my questions. It was very stree free. Thanks Millad! More
Very Happy! I am really enjoying my new Corolla 2016! My Sales Specialist Shawn Longworth has great customer service skills and makes you feel comfortable to disc I am really enjoying my new Corolla 2016! My Sales Specialist Shawn Longworth has great customer service skills and makes you feel comfortable to discuss your options of what u want for your car purchase. He works with u and doesn't put pressure on you which makes the experience a positive one. More
Love my Toyota 2016 RAV4 AWD Baz Afara was very professional and informative in helping me purchase my RAV4 from ToyotaTown. A very good experience at ToyotaTown. Also, Janine Fe Baz Afara was very professional and informative in helping me purchase my RAV4 from ToyotaTown. A very good experience at ToyotaTown. Also, Janine Feenstra, Finance. More
great experience with Allycia It was a very pleasant and enjoyable experience buying a rav4 with Allycia, she is professional and very passionate. I definitely will introduce my fr It was a very pleasant and enjoyable experience buying a rav4 with Allycia, she is professional and very passionate. I definitely will introduce my friends to buy cars from Allycia. More
Excellent, easy, no pressure experience I have been very successful in the energy sales business for more than 20 years, and Nick Sinko perfectly encapsulated the credo I have always tried t I have been very successful in the energy sales business for more than 20 years, and Nick Sinko perfectly encapsulated the credo I have always tried to live by. A salesperson's job is not to sell but rather educate and enable customers. I believe that in sales the ends do not justify the means, but instead the means will create a good end. This was my experience with Nick and Toyota Town. I had been looking for a used Camry with leather for several months because Toyota/Lexus have far and away the highest reliability ratings and are relatively cheap to service. When I found a Camry with leather at Toyota Town in excellent condition for an excellent price, I called and booked an appointment. From my first interaction on the phone, to meeting Nick and test driving the car, at no time did I feel pressure to make a decision, have fear of loss applied, or was there an attempt to up sell. All my questions were answered, and at no time did Nick "create" an answer to make me happy. He told me the truth, whether it would help get the sale or not. The car needed an alignment that I was told would be done. When I went to pick it up a few days later, like most of us I was thinking "did they do the alignment or am I going to have to argue with them about it." When I arrived Nick said immediately that it was done, but they had not filled the gas tank up as promised since he wanted me to test drive the car to the gas station to ensure I was satisfied with the alignment. Can't argue with that. While cars give us much pleasure and are very necessary, from a purely financial perspective, most of us are instinctively aware they are a not a good investment. This can create a lot of stress and uncertainty. Nick and Toyota Town remove much of this anxiety by selling a top notch product, honestly and without pressure. Their goal is not to sell cars but to meet the needs of the community they interact with. Great job Nick. Thanks for all your help and hard work. Best regards, Jason Beer More