West Coast Kia

Amazing For my job I need a reliable car and when my previous car had engine problems I was in awe of how from the service department, the sales department a For my job I need a reliable car and when my previous car had engine problems I was in awe of how from the service department, the sales department and the finance department came together to help me out, for which I'm very very grateful. More

Great People We bought our first Kia last year and came back again this year to buy a second Kia. Both times we got the car we wanted with the features we wanted a We bought our first Kia last year and came back again this year to buy a second Kia. Both times we got the car we wanted with the features we wanted and at a great price. Elias helped us out both times and did a great job. Elias went through all of the features in both cars we purchased and helped us sync our phones before we left. The service staff are great and the shuttle service is very convenient. I am very impressed with the service packages that came with our cars and we will keep coming back. I would highly recommend this dealership if you are buying a new Kia. I have only had positive experiences with the West Coast Auto Group and was referred here from West Coast Toyota. More

Good start...typical finish Had to update my review after I finished my dealings with this dealership. Unfortunately, it appears I was "sales" again by a dealership. Great effort Had to update my review after I finished my dealings with this dealership. Unfortunately, it appears I was "sales" again by a dealership. Great effort to get you to buy a car, but once you leave the lot, cracks in their post sales service appeared right away. I had to return to the dealership to receive the outstanding parts to my newly purchased vehicle (they didn't have them in stock when I purchased the car), and this was a 40km+ trip. Unfortunately, despite assuring me they would compensate me for having to come all the way out there again for the piece, they did not, and I was told I would have to install the part myself. In the end, the sales person did help me install the part at least. I also wanted to buy a mat for the car after that, and when I asked them for the price (their best, of course, considering I would have to drive out again), they quoted me a price and implied it was their discounted price for me. However, double checking with the local KIA dealer to me, they quoted me the "discounted" price as the regular price of the item...without even asking for a deal. Anyway, not the worst car shopping experience in the world, but I will simply be going to the local dealer now for any service issues. More

Highly recommended! Fantastic customer service! Eli and RJ and Drew went well above what I would expect when buying a car. They were patient, thorough and more than accom Fantastic customer service! Eli and RJ and Drew went well above what I would expect when buying a car. They were patient, thorough and more than accommodating with our wishes. I love my new Sorento.....and am more than happy with West Coast Kia. 10/10 for sure! More

"Friendly, Professional & Fun" My experience has been very positive from the sales department to the service department. Special shout out to Charlie, Drew, R J & Harkie for their My experience has been very positive from the sales department to the service department. Special shout out to Charlie, Drew, R J & Harkie for their excellent service. The New Owners meeting was informative and fun. Lot's of owner incentives made it really easy to choose a KIA over the competition. Totally loving my 2017 SX Sportage! It's super sporty, I'm having so much fun driving it. I'm a totally happy converted KIA owner : ) More

Amazing Sales Associate I loved my experience from Kia from the moment I walked onto the lot. One of the sale associates in particular Nathan was amazing. Showed me 3 cars at I loved my experience from Kia from the moment I walked onto the lot. One of the sale associates in particular Nathan was amazing. Showed me 3 cars at Kia before asking for my information so he can keep looking for me, less than 3 mins he was already calling to tell me he had found something I may be interested in. Drove me over and got the keys and stayed with me thru the whole experience and getting me a great price! He never made me feel pressured into buying and was super helpful with the process. I recommend him to anyone looking into buying a new or used vehicle! More

Worth the Drive It is well worth the drive from Mission to receive such great service, and detailed information of what has been done, and what, if required, needs to It is well worth the drive from Mission to receive such great service, and detailed information of what has been done, and what, if required, needs to be done in the future. "Fantastic service". More