Vision RV

DONT BUY YOUR RV FROM HERE!!! BUYERS BEWARE!!!!!! Hopefully this will save another buyer from experiencing the same thing. I have never wrote a negative review but I feel the need to do so with Visi Hopefully this will save another buyer from experiencing the same thing. I have never wrote a negative review but I feel the need to do so with Vision RV. We purchased a Heritage Glen 2014 Trailer from them in April of 2014. When we bought it it had damage on the island and that was just the start.... In the first camping trip the jacks went down while driving on the highway, it had rained and one of the slides was not sealed properly so there was water all over the floor the carpet was soaked, additional problems : water tank spilling half the water out while driving, floor all scratched up due to the slide, windows not sealed, the list goes on. We bought from Vision RV so we would have the convenience that the warranty work would be taken care of, THIS DID NOT HAPPEN. After the first summer of camping we had brought our trailer in to them to fix all the issues in October 2014. My husband went to go check in on its progress in March of 2015 and absolutely nothing had been done! We needed it for that May long and they advised that they would have the floor done but the other stuff would have to been done at another time ( we would have to bring it in again). We got our trailer back with the floor redone with BUBBLES ALL THROUGH THE LINOLEUM. My husband walked back into the parts office and told him to come look at this work and he agreed that would need to be fixed, ( he would make a note on the work chart and they would redo it when they fixed the other outstanding issues). ( I should note my husband fixed the water tank issue on his own, its good he is handy or we would be SOL) At this point my husband called the manufacture to see what the issue was with this trailer etc... It was confirmed that Vision RV put in a claim for all the warranty work and the manufacture had paid out the claim and nothing was done to fix our trailer! THEY ARE FRAUDS! After my husband trying to book in the trailer numerous times and them telling us there was no available bookings for it to be fixed my husband gave up. Until he got a phone call in early March 2016 , he received a phone call from Rory to have the trailer booked in to fix the outstanding warranty work. They made it for June 6,2016. He goes and try's to drop it off and the office says there is no appointment, and it would be 3 weeks till they could get us in. Also to top it all off they will not fix the flooring cause there was no note made on the chart and we are over our warranty date! Also VJ suggested that they could just give us the parts to fix the outstanding warranty work ourselves! But if we wanted to leave the trailer there to be fixed ( 3 weeks later) it would be $150 for them to move it into the garage for the warranty work!!!!!! LITERALLY VISION RV IS A JOKE TO DEAL WITH!!!!! DO NOT BUY A RV FROM THEM WITH THE INTENTION OF GETTING ANY WARRANTY OR CUSTOMER SERVICE ONCE YOU LEAVE WITH YOUR TRAILER! We are seasoned RV owners and we have never had a worse experience in our lives so far dealing with a Dealership!!! I would give them 0 stars if it was a option! More

Very friendly We were not pressured in any way and felt like we were dealing with honest people. I will recommend Vision RV to a friend whenever | can. We were not pressured in any way and felt like we were dealing with honest people. I will recommend Vision RV to a friend whenever | can. More

Upgrade! Vision RV was great to us. They worked with us on a used model that is perfect for our family. Jared was amazing to deal with, and really fought har Vision RV was great to us. They worked with us on a used model that is perfect for our family. Jared was amazing to deal with, and really fought hard to appease our price point and get us an awesome trailer that will last us many years to come. I will be recommending Jared and Vision RV at every chance I get! More

Summer home I would like to thank the staff at Vision RV for all there hard work at finding and make the purchase of my new RV enjoyable and putting me into I would like to thank the staff at Vision RV for all there hard work at finding and make the purchase of my new RV enjoyable and putting me into a trailer that suited my needs !!!! Thanks Chantal, Ashley and Jim for all your effort .. Thank You Leann Ingersoll More

Fast, efficient, accurate information provided I found the trailer I was interested in on Kijiji. I called the dealership and got Jennifer in sales. I loved her sales approach, she provided fast ef I found the trailer I was interested in on Kijiji. I called the dealership and got Jennifer in sales. I loved her sales approach, she provided fast efficient information on the trailer we were interested and did not pressure us at all. I can't stand calling to inquire on something and having the dealer jump down my throat with sales pitches bla bla bla, Jenn gave me all the information I needed and was warm and friendly making the whole experience very positive. More

My Vision RV Experience Vision RV has the best team ever, They did absolutely every they can to help my family and I get into something more comfortable for our many travels Vision RV has the best team ever, They did absolutely every they can to help my family and I get into something more comfortable for our many travels throughout the year... More

It was a good experience I bought a fifth wheel at Visions and the service was great. I would go back there again when I'm ready to buy another one! Daniel I bought a fifth wheel at Visions and the service was great. I would go back there again when I'm ready to buy another one! Daniel More

Tahoe 2008 My experience with vision RV was informative and exciting the sales staff was always ready and willing to answer any and every questions to meet our n My experience with vision RV was informative and exciting the sales staff was always ready and willing to answer any and every questions to meet our needs,. The financing was fast friendly, the staff at vision RV made it a complete pleasure to do business with and we hope to do it again More

Happy customer , and Great service . I was looking for a RV for a while , stopped in at Vision RV and started looking around . A sales men asked if I needed any assistance , I told him wh I was looking for a RV for a while , stopped in at Vision RV and started looking around . A sales men asked if I needed any assistance , I told him what I was looking for and a price range . He walked around and showed me the ones that had the features that I was looking for . He explained how things worked on all the RV,s that we found . He is very knowledgable on the RV,s that they sell . I bought a Innsbrook camper , and I am very happy with my purchase . Will buy there again in the future . More

Great Service We were looking for a camping unit for some time. We found the unit that we purchased on the Vision RV web site. We drove to their site and were met We were looking for a camping unit for some time. We found the unit that we purchased on the Vision RV web site. We drove to their site and were met by Jared Fardy who showed us numerous RVs in the price range we gave him. We inquired about the unit that we had seen on-line and he took us over to look one over. We discussed the unit we were shown and after some days purchased it. More