Bannister Honda Service & Car Sales

Amazingly helpful, understanding and professional. Very helpful and understanding staff. Relatively minor work was needed but they were willing to let the car sit on their lot for an entire week until Very helpful and understanding staff. Relatively minor work was needed but they were willing to let the car sit on their lot for an entire week until after market parts arrived by special order. This saved us several headaches and was very convenient as we live out of town. More

Repair to car stereo Everyone friendly, professional and efficient. Job was done quickly and was much cheaper than expected. A very nice waiting area and all employees wer Everyone friendly, professional and efficient. Job was done quickly and was much cheaper than expected. A very nice waiting area and all employees were pleasant to talk to. More

Excellent Everything during my visit went great, service techs were friendly, i received a courtesy car to go back to work and my car was nice and clean when I Everything during my visit went great, service techs were friendly, i received a courtesy car to go back to work and my car was nice and clean when I picked it up. More

Really bad customer service Customer service was horrible! Told me they would 7000 for my trade in but when to trade it in, the price went to 6000,beacause Udai didn't remember m Customer service was horrible! Told me they would 7000 for my trade in but when to trade it in, the price went to 6000,beacause Udai didn't remember making that deal with me, Truck needed wheel alignment after have new tires install, so they didn't do it the first time, No communication between dept, had to keep explaining everything as to way i was bring my truck in to get them to fix stuff More

Service Always a positive experience. The staff is friendly, professional and stay very close to estimated times. My car always goes back to the dealership Always a positive experience. The staff is friendly, professional and stay very close to estimated times. My car always goes back to the dealership for service and I have always been happy. More

Very pleasant experience. Having gone from a Honda to a different brand a few years ago, I was ready to go back! Udai, Ryan, Don, Andree and Shane (Capri Insurance) were all e Having gone from a Honda to a different brand a few years ago, I was ready to go back! Udai, Ryan, Don, Andree and Shane (Capri Insurance) were all exceptional at answering my questions and making this a great less stressful experience. I am thrilled to be back in a vehicle that I love. More

warranty air bag repair Tammy did it again!!!! i called checking on inventory for the recall m26 airbag replacement. they checked stock arranged an appointment that fit my s Tammy did it again!!!! i called checking on inventory for the recall m26 airbag replacement. they checked stock arranged an appointment that fit my schedule, offered the customer shuttle. when I arrived the estimated time of repair was quoted & I decided to wait for my car. while i waited she solved a mystery with my 2006 crv , ive had people tell me a tire must be rubbing on the right side, she explained its probably the ice melter on our roads splashing onto my hot exhaust , which makes sense. repairs were completed quicker than estimated . they had given my car a quick wask & cleaned my windows, thank you. Thanks Tammy. More

Great Experience - Worth the Drive from Kelowna to Vernon Subsequent to a terrible experience at another Honda Dealership, Bannister Honda restored my faith with the brand. Jason Tissington was a superb sale Subsequent to a terrible experience at another Honda Dealership, Bannister Honda restored my faith with the brand. Jason Tissington was a superb sales consultant. In order for both my wife and I to test drive three vehicles of interest with two young children, he scheduled enough time to take each of us for a test drive for a total of 6. Additionally, he was more than willing to keep our eldest occupied with his chalk board artistry when necessary. The team, in general, was excellent. Agnieszka "Aggie" Jezewska was a ray of sunshine as the Financial Services Manager. She found a way to make this part of the process enjoyable. The sales managers and administrative support staff were flexible and welcoming to all members of our family. It was a fantastic experience and I would recommend Jason Tissington as well as Bannister Honda to anyone in the Okanagan interested in purchasing a used or new Honda vehicle. More

Air Bag Upgrade Tammy is extremely friendly, efficient and knows us by name. She always explains to our satisfaction what is being done and what the costs (or no c Tammy is extremely friendly, efficient and knows us by name. She always explains to our satisfaction what is being done and what the costs (or no cost) will be. More

Service from bannister honda The service was great. The employees were very friendly and professional I was pleased it was pet friendly. Very satisfied. Thank you. Best regar The service was great. The employees were very friendly and professional I was pleased it was pet friendly. Very satisfied. Thank you. Best regards Linda Douglas More