Northstar Ford Calgary

Solid and considerate! Good speed of service, excellent level of description and communication of work to be done, shuttle service was excellent, price was awesome (Mitch al Good speed of service, excellent level of description and communication of work to be done, shuttle service was excellent, price was awesome (Mitch also applied discretion which did side with the customer), AND my truck looked perfect - I am very clean and love my toys. All scope of work performed. Will continue to use this Ford dealer. Good culture, and I see it in all the staff there (note to Marty). Please contact me for any continuous improvement suggestions/observations. More

Excellent service. In addition to the quality of work I also like the shuttle service that's one of the reasons I prefer to get my car service and other relat service. In addition to the quality of work I also like the shuttle service that's one of the reasons I prefer to get my car service and other related stuff here. More

Thanks for taking care of my family. Though the title of this note may seem odd, I take a great deal of care when it comes to my family's safety. I knew there was something wrong with the Though the title of this note may seem odd, I take a great deal of care when it comes to my family's safety. I knew there was something wrong with the ride from the front end of the vehicle, a tough to pin point. Your technician and service staff were very helpful in tracking down the problem. An expensive fix, but with a call to Canada One on my behalf, were able to shrink the cost to a manageable amount. This kind of service is greatly appreciated. For this I can honestly recommend North Star Ford for outstanding service and vehicle care on a personalized level. More

Best. Service. Ever. I have bought five vehicles at this dealership and the service just keeps getting better. I never have to worry that it won't be done right the first I have bought five vehicles at this dealership and the service just keeps getting better. I never have to worry that it won't be done right the first time. The service representatives, most recently Fiona, take into consideration your financial position and your timing and make the experience painless. Email follow-ups, phone service, and door-to door courtesy car transportation are just the icing on the cake. I just won't go anywhere else. I've dropped in with issues regarding setting vehicles, and pairing phones and tires and there is always someone who handles each request in a courteous, efficient manner. Northstar is tops on my list. More

awesome. they stayed late to help us get it all done on Fri. They did an awesome job getting it all done on Friday, . We were from out of town and didn't want to return to calgary again on the next day. They did an awesome job getting it all done on Friday, . We were from out of town and didn't want to return to calgary again on the next day. More

Great service I was very happy with my service visit. My service consultant was knowledgeable and helpful. I was provided with options and no work was completed wit I was very happy with my service visit. My service consultant was knowledgeable and helpful. I was provided with options and no work was completed without my consent. The shuttle service is fast and efficient and the job was completed on time. After service follow up has been excellent. Tip: You can have your car detailed here after service for an extra fee saving you lots of time. More

Getting it Right I finally learned the trick to a satisfying service experience....don't wait...go home and let them do their work on their time and everything goes mu I finally learned the trick to a satisfying service experience....don't wait...go home and let them do their work on their time and everything goes much better. I waited for my vehicle on several occassins and have never beeen more frustrated. This time Mitch and Brittany made me feel important and cared for as Mitch got everything done on time and all covered by my pre-paid service contract. More

good service! Dealer left me a message to remind me about the service , excellent customer service from scheduling the appointment throughout until I picked up my Dealer left me a message to remind me about the service , excellent customer service from scheduling the appointment throughout until I picked up my car in the evening. More

Service was great The service at Northstar Ford is always great, I drive all the way from downtown to go there. The staff I deal with in the service center were great. The service at Northstar Ford is always great, I drive all the way from downtown to go there. The staff I deal with in the service center were great. The shuttle driver was actually rather rude. A huge part of my income is my side job as a videographer, I have really nice equipment. I didn't feel comfortable leaving my state of the art camera in the vehicle. (the camera by the way is a Cannon C300 Mark 2...it's more expensive than my Ford Escape). I didn't want to take the train with my giant camera bag loaded with gear so I opted to take the shuttle. The driver chewed me out for taking the shuttle because where I was being dropped off was near a train station. Well excuse me for not wanting to haul all that equipment onto the busy train during rush hour. More

Nice Folks Nice folks to deal with, very helpful and evidently well trained, seems always ready to offer assistance. I am looking at buying a Shelby (probably fr Nice folks to deal with, very helpful and evidently well trained, seems always ready to offer assistance. I am looking at buying a Shelby (probably from this same dealer) within a few months, and I'm glad I found a good crew that I can trust this new car with. Thanks, Mitch! More