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Mercedes-Benz Edmonton West

Edmonton, AB

4.2
286 Reviews

17407-111 Avenue Northwest

Edmonton, AB

T5S 0A1

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Showing 286 reviews

February 26, 2016

Fabulous purchasing experience with Dharam! Love my new Car! I am so extremely pleased with my very recent experience at Mercedes-Benz West Edmonton, I felt compelled to share. Dharam surpassed every expectatio More

by Rachelle1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dharam Taylor
Feb 29, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your review with us and Dharam! We are glad he was able to surpass every expectation you had. He will love knowing he made your experience gratifying, and really appreciate the kind remarks you've shared with us. Our team strives on providing a great experience as a whole, working together to make every experience a great one. We love knowing you too had the honour to experience this. Once again, thank you for the great review. We hope you have a fantastic week!

February 23, 2016

Great service Top service from the moment you step through the door. Friendly, knowledgeable staff and a very nice location. I travel several hours to bring my vehi More

by lorettes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Young, Gary Baril, Kristen Paul, Vicki Fata
Feb 25, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for continuously making the trip to come to Mercedes-Benz Edmonton West to have your vehicle serviced. We appreciate this dedication and are glad we have been able to provide you with great, friendly, knowledgeable service every time. Thank you for the review and we look forward to seeing you again at your next service appointment!

February 17, 2016

service Tiffany was very helpful and professional. She was very nice and would call to give me updates on the car. I would highly recommend her. More

by 1234t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Young
Feb 19, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for the great recommendation you've shared with us and Tiffany. We greatly appreciate it!

February 15, 2016

Excellent service Dawn's great. Wish everyone took their job as seriously and eith care as she does. One day, someone will notice and it will result in a great prom More

by JOHN.MIRIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn from service dept.
Feb 16, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for the fantastic review you've shared with us and Dawn. She will greatly appreciate the kind remarks you've shared for her. She is a dedicated employee and we are proud to have her apart of our team! Hope you have a wonderful week.

February 15, 2016

Warranty repair The part that needed to be replaced was detected when my car was in for service. I was being given a free rental car to drive when my car was in the s More

by edmundmay
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Young
Feb 16, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for the great review. We are happy to hear our staff was very courteous and explained every detail for the problem you were having. Thank you once again for the review and hope you have a wonderful week!

February 11, 2016

First Class Sevice I would highly recommend the service staff. Very professional and courteous. They followed up with me during the service process and after the servic More

by bills.2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn
Feb 16, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for the great recommendation for our service staff! We are happy to hear you were very satisfied with the entire experience you had here at Mercedes-Benz Edmonton West.

February 11, 2016

Lube & filter All went well except the cost to replace a fuel filter was a bit excessive as the filter is easily accessed and can be replaced in a short time by a e More

by COOPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Young
Feb 16, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your review with us. We are sorry to hear you were upset with the cost for replacing the fuel filter. Don't not hesitate to contact us if you would like to discuss the pricing associated with this replacement.

February 10, 2016

Lovely service Thank you so much for the quick diagnosis and turnaround of our car. Dawn kept us up to date and was a pleasure to deal with. More

by gversailles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn
Feb 10, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for the review! We pride ourselves in having the most friendly, knowledgeable staff and are pleased to hear you got a quick diagnosis and turnaround time. Have a wonderful day!

February 10, 2016

Service on vehicle Service was very well and professional done, Vicki was very friendly and helpful with my schedule. I am happy with the service and very impressed More

by ludlage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicki Fata
Feb 10, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for leaving your review. We are so pleased to hear that Vicki was very friendly and helpful, leaving your very impressed with your service. We will pass along your wonderful comments to Vicki and our team. We look forward to seeing you soon!

February 09, 2016

Services Alan was very helpful and went through the required services. Also he found out and reminded me that I had tire protection package, which reduced the More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Bird
Feb 09, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your review with us and Alan. We are glad to hear he took the time to find out about your tire protection package, helping save repair costs for you. Hope you have a wonderful week!

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