Ottawa St-Laurent Jeep & RAM

Excellent service We purchased our first jeep wrangler with blake in 2013, he made the process very easy for us, outgoing, knowledgable ,friendly guy. Blake was recome We purchased our first jeep wrangler with blake in 2013, he made the process very easy for us, outgoing, knowledgable ,friendly guy. Blake was recomended from a friend who had also purchased from him in the past. This past summer we traded in our jeep for a 2015, again the process was great, any questions or concerns we had blake was available to answer my calls, he goes above and beyond his title , highly recommend this dealership More

Jason Menard My old car was 11 years old, and I decided this year that before the winter I should get a new car, and preferably AWD. So I went with my future son-i My old car was 11 years old, and I decided this year that before the winter I should get a new car, and preferably AWD. So I went with my future son-in-law to visit a few dealerships. My son-in-law new about the Fiat 500S. So we arrived at the Dodge Chrysler Fiat dealership around 5 pm. We were greeted by Jason and he showed us all the features in the Fiat 500S. He was very good at explaining and showing what the car in the showroom had. We then after went for a test drive and we went home after. The next morning I phoned Jason back, and I did another test drive (with my daughter and future husband) and I even took the car to my home to make sure I could get into my narrow parking. . Jason explained the different features in the car, which are quite technologically advanced compared to my eleven year old car. He was very patient! . I have not bought a car in over ten years, and I enjoyed the experience, and did not feel pressured. We went back to the dealership and negotiated the purchase price. When I went to get the car a few days later, Jason was there (although I went quite late in the day) and explained again the features in the car to make sure I understood! He also put my old plates on the car! And he phoned me a couple of days after to make sure everything was fine! So even though I was a bit nervous about getting a new car, I had a very good experience, thanks Jason! More

Bon travail J'avais chercher a plusieurs concessionaires pour une automobile capable a satisfaire mes besoins. J'avais aussi une situation un peut compliquer qui J'avais chercher a plusieurs concessionaires pour une automobile capable a satisfaire mes besoins. J'avais aussi une situation un peut compliquer qui rendait encore plus difficile la tache de me trouver une bonne voiture. Ma chance avait finalement changer des que Mike Tshilombo m'accueilla a Ottawa Dodge! Mike toujours patiente et souriant a prit le temps de bien etudier mon cas, pour qu'il puisse monter le defit qui etait de me trouver une belle voiture. Mike a travailler tres dur, avec un attitude optimist qui me comfortait et rassurait que rien est impossible. Je suis tres satisfait avec Ottawa Dodge, mais surtout avec Mike Tshilombo qui demontre l'amour pour son travaille et pour ses clients. More

Purchase of Ram Pick-up Truck The staff at Ottawa Chrysler did a very nice job of making my vehicle purchasing experience a pleasant one. Ask for Blake - he really went out of The staff at Ottawa Chrysler did a very nice job of making my vehicle purchasing experience a pleasant one. Ask for Blake - he really went out of his way to help me acquire the vehicle I was looking for. Mark More

Treated with respect and patience. New Fiat Customer! I'm happy to share the positive experience of dealing with Ottawa Fiat/Dodge/Jeep etc.. The salesman, Jessy, was extremely knowledgeable about their I'm happy to share the positive experience of dealing with Ottawa Fiat/Dodge/Jeep etc.. The salesman, Jessy, was extremely knowledgeable about their product. Not pushy at all, he was very patient with our many questions. The management staff were also very professional and respectful throughout the purchase process. Happy customer! NB - The only negative was the adhesive residue still on the car after PDI. This was solved in a friendly and satisfactory manner. More

Black Bear Experience As this was my second Jeep purchase at Ottawa Chrysler Jeep Dodge Ram Fiat I had no plans to shop anywhere else. In this case I was very lucky again t As this was my second Jeep purchase at Ottawa Chrysler Jeep Dodge Ram Fiat I had no plans to shop anywhere else. In this case I was very lucky again to meet up with Mike Tshilombo who went the extra mile to make sure all my business needs were met at the Dealership and all my questions were answered. I would just like to say it feels good when you get treated like some one important and not just possible cash flow for the Dealership. Thanks Mike More

great customer service After communicating some concerns with the service manager Warren, I really felt like my comments were heard and considered. Warren was very receptiv After communicating some concerns with the service manager Warren, I really felt like my comments were heard and considered. Warren was very receptive and willing work with me to ensure both parties were happy. Thank you Warren i look forward to having my vehicle service again at your location More

2015 Chrysler 200 Bombshell To Jessy who I've known for a good portion of my life, offered me a quick and friendly solution for my crave for American muscle which was affordable. To Jessy who I've known for a good portion of my life, offered me a quick and friendly solution for my crave for American muscle which was affordable. I couldn't of spent my money in any other spot. management was extremely on board More

DO NOT BUY A CAR HERE! THE BUSINESS MANAGER WE DEALT WITH WAS PUSHY AND UNRELIABLE. HE WANTED TO SELL US AN ELECTRONIC RUST PROOFING GADGET FOR OVER $2000. THAT WE DIDN'T THE BUSINESS MANAGER WE DEALT WITH WAS PUSHY AND UNRELIABLE. HE WANTED TO SELL US AN ELECTRONIC RUST PROOFING GADGET FOR OVER $2000. THAT WE DIDN'T NEED BECAUSE THE VEHICLE HAD ALREADY BEEN RUST PROOFED A FACT THAT HE OMMITTED TO TELL US. HE IS UNETHICAL AND UNRELIABLE AND PUSHES TO SELL ADDITIONAL SERVICE CONTRACTS THAT WE DID NOT NEED AT A MUCH HIGHER PRICE THAN WE COULD HAVE HAD ELSEWHERE. STAY AWAY FROM THIS DEALERSHIP. More