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Ottawa St-Laurent Jeep & RAM
Ottawa, ON
1,171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,171 Reviews of Ottawa St-Laurent Jeep & RAM
October 13, 2015
My Sales Consultatant, Mike Tshilombo It was such a pleasure to meet Mike Tshilombo. He presented himself as pleasant and cheerful which made it so easy to be comfortable with him. He ex It was such a pleasure to meet Mike Tshilombo. He presented himself as pleasant and cheerful which made it so easy to be comfortable with him. He expressed himself clearly and was very thorough in his knowledge of the deal he was offering me. He kept within my budget which it why I was able to leave with a beautiful 2015 Jeep Cherokee. I'm so happy this opportunity came up for me and it was all because of the first phone call I received from him. I would recommend him to others without a doubt! Thanks Mike More
by jeep cherokee 2015
Employees Worked With
It was also wonderful dealing with Frank. He was instrumental in meeting my needs to seal the deal with me through his perseverance getting me the best financing possible. Thank you Frank.
Helpful October 13, 2015
great customer service It was a great experience. Very friendly and willing to negotiate to give us what we needed. Thanks for helping me pick the perfect car! It was a great experience. Very friendly and willing to negotiate to give us what we needed. Thanks for helping me pick the perfect car! More
by vastor
October 13, 2015
Awesome experience We had actually been to other dealerships closer to home and the sales personnel were very helpful regarding vans in their own inventory. They, along We had actually been to other dealerships closer to home and the sales personnel were very helpful regarding vans in their own inventory. They, along with other on-line sales contacts, promoted what they had in their inventory but only Blake took the time and effort required to search all available stock to find the "needle in the haystack"! Blake found THE ONE and had it delivered to the dealership for our consideration...As a result, we have our dream van!! We are so happy with our experience and would highly recommend Blake to find that one of a kind vehicle..... Sue and Rick H. More
by RickSue
October 13, 2015
An effortless experience The whole team was very helpful and knowledge was apparent from the get go. They found me the perfect vehicle for my family and we are entirely sat The whole team was very helpful and knowledge was apparent from the get go. They found me the perfect vehicle for my family and we are entirely satisfied with our purchase. More
by Vanman117
Employees Worked With
Frank
October 09, 2015
Here we buy again! Our second purchase from Mike T in 1 month was an experience just as wonderful as the first. We had very specific needs as well as a firm budget and M Our second purchase from Mike T in 1 month was an experience just as wonderful as the first. We had very specific needs as well as a firm budget and Mike T worked very hard to get us a great deal! We will recommend Mike and Ottawa Dodge to all of our family and friends! More
by BoudroBee
October 09, 2015
oil change and windshield repair While scheduling an appointment, i spoke with Raj to confirm the approximate time needed for an oil change and repair a rock chip in my windshield. 4 While scheduling an appointment, i spoke with Raj to confirm the approximate time needed for an oil change and repair a rock chip in my windshield. 40 mins each for an estimated 1 hour and 20 mins appointment. Raj was great with communicating an answer to all my questions. The Appointment was scheduled for 10am. By noon the car was still not ready. The tech for the windshield just started looking at the chip. The service rep assured me in "a few minutes and i would be on my way" by 12:45 the services were done but i still had to wait for the paperwork. I was finally asked to pay at 1:05. No apologizes for the wait. No communication as to why it took so long. The keys were left in my vehicle (parked near the waiting room) unattented for unknown amount of time The services done seem to be done with care but the customer service aspect was poor. i have bought many vehicles from ottawa dodge but this has prompted me to doubt their service department. My wife had a similar situation with an oil change (taking approximately 1 hour and half) on her van the day prior to this appointment. More
by andre.dery
Employees Worked With
Raj
October 08, 2015
My man Mike We went to Ottawa Dodge for our new family vehicle, and that's when we met our new friend Mike T. Mike greeted us with a great smile and assured us ri We went to Ottawa Dodge for our new family vehicle, and that's when we met our new friend Mike T. Mike greeted us with a great smile and assured us right away that we would be receiving the best deal. He achieved this by being very attentive to our needs and terms of purchase. Finally Mike worked very hard in negotiating with his managers and we found up leaving Ottawa Dodge a few days later in our new vehicle! Thank you Mike!! More
by Ad
Employees Worked With
Mike Gervais
October 06, 2015
great sales rep Everything was above and beyond except for the day if pick up. Smooth sailing was not the case. Weekend management seemed to be lost and unaware. Everything was above and beyond except for the day if pick up. Smooth sailing was not the case. Weekend management seemed to be lost and unaware. More
by lovemyram
October 05, 2015
Great experience I was searching all over Ottawa for a small Fiat, so my husband and I decided to visit the Ottawa Dodge Fiat dealership in Orleans just to see what th I was searching all over Ottawa for a small Fiat, so my husband and I decided to visit the Ottawa Dodge Fiat dealership in Orleans just to see what they had and don't regret. We met Mike Tshilombo at Ottawa Dodge, a very nice and welcoming sales rep who helped us get the the right Fiat for me- a Yellow Fiat 2015. Mike showed us the Fiat 500 Sport cars they had in stock, answered all our questions effectively, so we put an offer on a beautiful Fiat Sport and together we worked out the deal. It was a pleasure doing business with Mike Tshilombo. More
by Janett Aizikov
October 02, 2015
Excellent Work I only went in to get a part for my old Dodge when Merv told me I could trade it. Before I realized am now driving a good Dodge Dart. It was a good de I only went in to get a part for my old Dodge when Merv told me I could trade it. Before I realized am now driving a good Dodge Dart. It was a good deal. I didnt know it could be that fast and easy to drive out another. Go see Merv if you need a good and quick deal More
by Rollins theory
