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Preston Chevrolet Buick GMC Cadillac LTD
Langley, BC
542 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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542 Reviews of Preston Chevrolet Buick GMC Cadillac LTD
April 28, 2016
A very satisfied customer I was looking for a very specific vehicle and had already visited 4 different Cadillac dealers. I spoke with Hussein and in less than a week he found I was looking for a very specific vehicle and had already visited 4 different Cadillac dealers. I spoke with Hussein and in less than a week he found what I wanted. He wasn't pushy, he was knowledgeable, and made the whole experience pleasant. I highly recommend Hussein, he is willing to go the extra mile to make sure you are satisfied. More
by Peter
Employees Worked With
Hussein
Helpful March 03, 2016
My purchase I have been buying cars from Preston Chevrolet for 20 years. Bob Powell, Pat Preston and Bill Preston have always been professional and courteous and I have been buying cars from Preston Chevrolet for 20 years. Bob Powell, Pat Preston and Bill Preston have always been professional and courteous and I always felt like I got the best deal there. All of my family continues to buy from this dealership and Bob Powell. More
by Holly w
Employees Worked With
Bob Powel
February 29, 2016
Outstanding experience I had a great experience working with Blaike Smith and Bill Preston. They did everything they could to make sure I walked out of the door happy and wi I had a great experience working with Blaike Smith and Bill Preston. They did everything they could to make sure I walked out of the door happy and with a new set of keys More
by Bhuston
Employees Worked With
Blaike Smith and Bill Preston
November 16, 2015
New car purchase Preston really took ownership of our goal in finding us just the right car that suited our budget. We were very fussy customers, they delivered everyt Preston really took ownership of our goal in finding us just the right car that suited our budget. We were very fussy customers, they delivered everything we asked for and more. Many thanks! More
by MW
Employees Worked With
Keith, Brandon and Heather
November 02, 2015
disappointed Found a nice used GMC truck on their website . E-mailed the dealership for more information . I was referred to a salesman who sent me all the informa Found a nice used GMC truck on their website . E-mailed the dealership for more information . I was referred to a salesman who sent me all the information including the " clean " carfax report . Drove to the dealership a couple of days later and had a look . Beautiful truck in near mint condition . Dealt with another salesman because the original one , I was dealt with online , wasn't there . The salesman took me into an office and went over vehicles history report and " clean " carfax in detail . Made an offer and it was accepted . Arranged to pick it up the next day . Took a cab from north Vancouver ( $ 100 ) . The salesman was at the door and walked me in to the finance department . Paid the down payment , did half of the paperwork and was sent to the insurance agent to transfer it into my name . After that was finished went back to the finance department to finish up . As I was in the office the salesman was standing at the door waiting for me . Finished the paperwork and he walked me to the truck . Sat in the tuck and he went in the passenger seat and showed me how to use some of the electronic controls . Then he dropped a bombshell . " Oh by the way when we are to busy we sent our vehicles to a subcontractor for detailing . This truck was stolen from there . The box was filled with cleaning products and driven away . It was found later with wheels stolen . Look at the bright side you get new wheels and tires out of the deal ". I was in shock . Didn't know what to do . The deal was finalized and it was registered to me now . Drove home with my stomach in a knot . Looked under the truck closely when I got home and could see that it had dried mud on the bottom of the brake drums and rotors as well as long blades of dried grass stuck in a few places . Obviously driven into a field , had its wheels stolen and left sitting in a field . Couldn't sleep that night and e-mailed the dealership at 3:00 am . They agreed to give me a full refund the next day but stood behind their salesman stating he didn't know about it prior . Yah right . Then why didn't he tell me before I finished the paperwork ? He was standing at the door as I finished ! Drove back to the dealership , canceled the plates , got my refund and caught a cab back home . Another $100 plus and ICBC cancelation fee to boot . The carfax report was obviously taken when they took it in on trade in but wasn't updated after the theft . Terrible experience . Would never buy from or recommend this dealership to anybody . You'd expect better from a dealership that's been in business for so long . More
by Frank . C .
Employees Worked With
salesman
October 30, 2015
Great, no pressure service I had put the purchase of a new vehicle off for almost a year as I wasn't looking forward to the experience. From the first time I meet Brandon, to al I had put the purchase of a new vehicle off for almost a year as I wasn't looking forward to the experience. From the first time I meet Brandon, to all the other staff members I came in contact with at Preston, never once did I feel pressured to buy something I didn't want. More
by Nigel M
Employees Worked With
Brandon Boucher, Manny Dhudwal
October 30, 2015
Absolute first class!! On Sept. 20, 2015 I purchased a 2015 Cadillac SRX from Preston. Brandon Boucher was the salesperson and his professional, respectful, friendly manner On Sept. 20, 2015 I purchased a 2015 Cadillac SRX from Preston. Brandon Boucher was the salesperson and his professional, respectful, friendly manner played a huge part in my decision to make a purchase that day, as originally I really had no intention of purchasing a vehicle. At the time I was a proud owner of a beautiful 2010 Camaro SS/RS, which was also purchased at Preston. Overall, my experience with the dealership on this most recent purchase was even better than the first. I would say that I feel Brandon has a very bright future in the sales field! Also would like to mention Manny Dhudwal who handled all the financing and particulars to complete the transaction. He was also very professional and friendly. Everyone whom I had contact with that day made me feel as though they truly valued my business. I must also mention that I have always taken my vehicles to Preston for servicing, and have always been treated with the utmost courtesy there as well. I have noticed lately that there has been an even greater effort made to customer satisfaction. They are really paying attention to detail! Thank you Preston! Please keep up the great work. Special thanks to Brandon, Manny, and the Sales manager. More
by My SRX15
Employees Worked With
Brandon Boucher, Manny Dhudwal, Sales Manager, and Reception
September 04, 2015
They didn't seem to want to do business with me. I filled out an online application and it took four days for ME to track someone down to find out what was going on. When I did track someone down the I filled out an online application and it took four days for ME to track someone down to find out what was going on. When I did track someone down they sounded like they couldn't be bothered and it didn't go anywhere. Overall it was a ding on my credit that didn't even go anywhere, wasn't happy at all. I'd go elsewhere. More
by SJBK
Employees Worked With
Cathy, Heather
September 02, 2015
Excellent service. We bring our car in for service, it's done expertly,cleaned and finished on time. Preston indeed looks after us. Thanks 'Preston GM' G & D Lamoure We bring our car in for service, it's done expertly,cleaned and finished on time. Preston indeed looks after us. Thanks 'Preston GM' G & D Lamoureux More
by Froggie
Employees Worked With
David Mcinnis
August 27, 2015
Excellent experience buying a used car!!! Michelle Connerty and Dave Boardman in sales were wonderful as well as Manny Dhudwal and Cathy Grescher! The whole experience was painless. I live 140 Michelle Connerty and Dave Boardman in sales were wonderful as well as Manny Dhudwal and Cathy Grescher! The whole experience was painless. I live 1400 kilometers away from Langley and was surprised how simple and quick it was to purchase my car! The car was exactly as advertised and they were friendly and accomodating! I won't hesitate to recommend this dealership and its staff! More
by CarlaP
Employees Worked With
Michelle Connerty, Dave Boardman, Manny Dhudwal, Cathy Grescher
