Erin Park Lexus

Excellent Service at Lexus Dealership I took my car in for a major service this morning and found the staff extremely courteous. My advisor Scott Bertrand in particular was extremely knowl I took my car in for a major service this morning and found the staff extremely courteous. My advisor Scott Bertrand in particular was extremely knowledgeable and advised me on what needed to be done and what could be done later and took care of stuff that we had not even talked about. He went out of his way to make sure everything was done since we are going on a long road trip soon! Their Service Manager Sid was very knowledgeable, friendly and helped us immensely. Kudos to both Lexus Service folks. Highly recommended. More

Service dept. The service department is exceptional. When I purchase a car I always look into the service department before making my decision. Scott has been amazi The service department is exceptional. When I purchase a car I always look into the service department before making my decision. Scott has been amazing. More

Amazing Service Scott Bertrand takes very special care of his customers. I am amazed at how he goes over and beyond his call of duty to A) Make our family feel comfor Scott Bertrand takes very special care of his customers. I am amazed at how he goes over and beyond his call of duty to A) Make our family feel comfortable B) Provide us the best advice C) goes out of his way to help us. Scott has assisted me with some very unusual problems such as one time my car would not shut off and it was brand new. He was ON CALL and asked me to call him immediately when it happened next and walked me through a series of tests very patiently and fixed my problem. I am also impressed with his knowledge and in depth interest in his customers issues. More

Awesome Service I really enjoy giving my RX 350'for service at Erin Park Lexus. Service Advisors are very friendly, polite and the quality of their service is excelle I really enjoy giving my RX 350'for service at Erin Park Lexus. Service Advisors are very friendly, polite and the quality of their service is excellent. Paul Machado and Sid are indeed wonderful people to deal with. They always make you feel comfortable. More

EXTRA MILE I have owned every luxury make of car. I will now only buy lexus - not for the car -but for the service I receive after buying the car. Scott and Sid I have owned every luxury make of car. I will now only buy lexus - not for the car -but for the service I receive after buying the car. Scott and Sid always provide excellent service, but with no prompting from me, they convinced head office to contribute to a very expensive replacement which was not under warranty because they felt it should not have failed. They went further and convinced the dealership to also contribute as good will. I ended up paying $900 for a $4000 repair. I have found a big difference in the service departments I have used in the past several years, including Mercedes, Jaguar, and BMW. At Erin Mills Lexus, they go the extra mile. More

Dominika, a Sales Advisor that champion's the customer! Having done substantial research, I knew what model Lexus I wanted. However, product advisor Dominika Wadja provided a great purchasing experience tha Having done substantial research, I knew what model Lexus I wanted. However, product advisor Dominika Wadja provided a great purchasing experience that exceeded my expectations. During our final car delivery visit, Dominika discovered an additional rebate from Lexus that was newly offered and save me an additional $2 K. I also found her to be well informed and provided great suggestions on aesthetics. I would definitely return to Erin Park Lexus and Dominika for my next car purchase. More

Service was fantastic Buying out my Lexus IS 250 and the car had to pass safety first. Lexus consultant Scott, helped through the process and reduce my panic. Buying out my Lexus IS 250 and the car had to pass safety first. Lexus consultant Scott, helped through the process and reduce my panic. More

Excellent car buying experience Abdul Ramadan was a pleasure to deal with. He follows up enquiries and requests promptly and delivers as promised. This was my fourth Lexus car owne Abdul Ramadan was a pleasure to deal with. He follows up enquiries and requests promptly and delivers as promised. This was my fourth Lexus car owned in Canada and I have always purchased Lexus from Erin Park. Both the sales process and car delivery service were excellent and the entire staff was friendly and professional. Lexus iS the most reliable car ever owned and my first week fuel mileage experience exceeded the Government ratings! More

Best car buying experience ever ! Just bought the RX450h. Traded in old RX400h we had bought from a DIFFERENT DEALER. We had originally gone to the old dealer but decided to also che Just bought the RX450h. Traded in old RX400h we had bought from a DIFFERENT DEALER. We had originally gone to the old dealer but decided to also check out Erin Park as it is very close to my workplace. In the end, there was no comparison. Just walking in off the street, we received a better price and a substantially greater trade-in value (even though I had already told them what value the other place was offering us for the old car). But it's not just the better pricing; everything about the experience was enjoyable. No stress, no hassles...smooth. If you are looking to buy a Lexus, this is the dealership we would recommend. Eric Jansson is the sales rep who helped us. He was extremely helpful, genuinely friendly and knowledgeable. We could not have been happier. More