Lexus Of Edmonton

Amazing experience on my first Lexus purchase I just bought my first Lexus from Zach, referred by Jordana. The process was simple and easy. He was very courteous and answered every questions I had I just bought my first Lexus from Zach, referred by Jordana. The process was simple and easy. He was very courteous and answered every questions I had. Jordana was a pleasure to deal with in the Finance office as well. I'm impressed with the red carpet treatment when I picked up my vehicle. I would definitely recommend Lexus of Edmonton to anyone looking for a luxury vehicle. More

Wonderful experience As a first time Lexus buyer I can honestly say that they go the extra mile to make you feel welcome at this dealership. There is no shortage of compet As a first time Lexus buyer I can honestly say that they go the extra mile to make you feel welcome at this dealership. There is no shortage of competition for vehicles in this market segment however after test driving the IS with my salesman, Carlos, I was sold. Power, comfort,modern styling and brand reputation make the car a winner. From negotiations to delivery to service I was treated in a respectful and honest manner by all the staff. More

Restored my faith in Car Dealerships! This had to be the best experience I have ever had when purchasing a new car. I update my vehicle about every 18 months so I have had the chance to ex This had to be the best experience I have ever had when purchasing a new car. I update my vehicle about every 18 months so I have had the chance to experience many dealers. Offered us lunch, made us cappuccino's while discussing options, no pressure at all. They were a bit behind schedule when we went to pick up the car so provided us with a gift card to a nice restaurant to go have lunch while we waited. Their VIP service is awesome as well. The only negative experience I had was trying to deal with their Internet sales dept to get a value on my trade. They dropped the ball big time and once I got a Manager involved it was smooth sailing from there. The Internet dept almost cost them my business however the rest of the group made up for it! The Internet dept cost them a star in customer service. More

They deliver what they promised Even though I bought a Toyota from the used department inventory of this dealer, they proved today when I took my car for service that (as they said t Even though I bought a Toyota from the used department inventory of this dealer, they proved today when I took my car for service that (as they said to me when I bought the car) no matter if you buy the cheapest or more expensive car from us, we will treat everyone the same. The service on my car was great. And the customer service of those that I interacted with was excellent. When I upgrade my vehicle to a deferent one ,this dealer will be my number one option. Keep up the good work and the nice service. DT. More

Very professional sales representative Richie Baluyut was my sales representative and he did an amazing professional job of explaining and accommodating to all my family's needs and wants i Richie Baluyut was my sales representative and he did an amazing professional job of explaining and accommodating to all my family's needs and wants in purchasing a vehicle. He was very welcoming, knowledgable and friendly, he made our experience at Lexus of Edmonton dealers ship comfortable, exciting and successful. He showed us many different vehicles that were in our likings and has given us an opportunity to test drive the vehicles he show and supplied us with extensive knowledge of the different vehicles. I Highly recommend Richie Baluyut and this dealership; Lexus of Edmonton to anyone who is purchasing a used or brand new vehicle. Thank you for everything, job well done Richie!(: More

Great customer service Bought my first RX350 from Lexus of Edmonton last November and my first service appointment was due. Mike was able to set up an appointment swiftly a Bought my first RX350 from Lexus of Edmonton last November and my first service appointment was due. Mike was able to set up an appointment swiftly and my vehicle was ready within a couple of hours. Great experience and Mike's customer service skill is exceptional. More

Absolutely incredible customer service!!! Richie was my sales person and he did an amazing job of accommodating all my needs in a vehicle. He took me on a couple test drives and had extensive Richie was my sales person and he did an amazing job of accommodating all my needs in a vehicle. He took me on a couple test drives and had extensive knowledge of the products. Highly recommend him if interested in a used vehicle. Also Jordana was my finance manager, she was sweet and very personable. She demonstrated their products and showed in detail all information on warranty. All in all I highly recommend them and this dealership :) thank you for everything ! More

Great Experience Buying a Used Vehicle Went to Lexus of Edmonton, Pre-Owned Centre after searching unsuccessfully for a mini-van in our price range. We were feeling a bit defeated upon goin Went to Lexus of Edmonton, Pre-Owned Centre after searching unsuccessfully for a mini-van in our price range. We were feeling a bit defeated upon going to yet another dealership but as soon as we walked in and met Gordon Graves, we were treated with respect and he did exactly what we wanted. He helped us find the perfect vehicle in our price range and his team, including Jordana helped make sure all the paperwork was perfect to register the vehicle in BC with ICBC. We loved this dealership and give everyone there full marks! More

Amazing Experience My first vehicle buying experience was an absolute atrocious experience. I was not happy with my it but my uncle suggested I that I go to Lexus of Edm My first vehicle buying experience was an absolute atrocious experience. I was not happy with my it but my uncle suggested I that I go to Lexus of Edmonton and let me say it was one of the best decisions I have ever made. As soon as I walked in the door I found every person I met was friendly and polite and I didn't feel pressured at all. There was no sales representatives fighting to get my attention, my uncle was talking to Cam Ruttens and I dealt with him through the whole process. Unfortunately the sales representative my uncle has dealt with, Sandy Raubenheimer, was not in but she is amazing none the less. Even though she didn't assist me with finding my perfect vehicle, she treats me no different then one of her own clients and that is what I love to see in a dealership. They have a very warm and inviting atmosphere. Now some may be concerned or intimidated by the Lexus brand and if they can afford it or not but there was no pressure and certainly no forcing me into a vehicle I couldn't afford or didn't want. The other sales representatives I met, Larry Rozumniak and Jag Warraich, were so friendly and answered any questions that Cam Ruttens was unsure of or directed to one of them. I love to see that it is a team atmosphere and from what I can tell no one who works there is intimidated by another. I have never had this kind of satisfaction or just flat out amazing buying experience in all my life. Normally I have found when I make a purchase its get you in then get you out then grab the next customer. Here I feel I matter and from what I have found out from other people coming in for service that I talked to that they feel like they matter too. I am very happy to say I purchased my NX from Lexus of Edmonton. More

Honest and helpful Just want to say that Zack Carey from Lexus of Edmonton is honest and helpful in making my decision to purchase a Lexus. If you decide to buy a Lexus, Just want to say that Zack Carey from Lexus of Edmonton is honest and helpful in making my decision to purchase a Lexus. If you decide to buy a Lexus, go to him. Regards, Steve More