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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,156 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,156 reviews

July 11, 2015

Friendly and patient service! I had exceptional customer service at GP Hyundai. I was upset about the loss of my previous car to an accident and completely unsure about what I want More

by Laura J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Chapman, Kaitlyn Malcolm
July 03, 2015

Smooth and easy. Chase was very helpful and found exactly what I was looking for in a couple of hours...his service was friendly and efficient...thanks for all the hel More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Gage and Darcy Burrell.
July 03, 2015

excellent team of car dealership I was with my friends and husband looking for car. Kati Carlson was the 1st person approached us with smile and great personality, vibrant and energit More

by mimi28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 02, 2015

routine service and warranty repairs sales people like to put add ons to the bill of sale of new vehicles, examples like anti theft glass eching and nitrogen in tires which is a joke 70 % More

by not really impressed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2015 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please understand that any additional products that are offered during the sales process are optional and offered to all of our guests should they wish to enhance their purchase. Hyundai Canada provides a rental car to clients who have opted to purchase the extended warranty and are left without the use of their vehicle for 24 hours. Should you wish to discuss the options and products available through our dealership please do not hesitate to contact our Sales or Finance Manager directly at the dealership. They would welcome the opportunity to clarify and answer any questions you might have. Regarding completing services at early intervals, this is only offered if a regular maintenance service is due or shortly coming due. The regular maintenance schedule is developed by Hyundai Canada and is intended to be followed to keep your vehicle running at optimum performance. We do our best to offer a courtesy vehicle to all of our customers that have purchased the Hyundai protection plan. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. We are available to answer any questions or concerns you may have at any time. We look forward to welcoming you back into our dealership where we will do our best to provide you with 100% satisfaction.

Jul 02, 2015 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please understand that any additional products that are offered during the sales process are optional and offered to all of our guests should they wish to enhance their purchase. Hyundai Canada provides a rental car to clients who have opted to purchase the extended warranty and are left without the use of their vehicle for 24 hours. Should you wish to discuss the options and products available through our dealership please do not hesitate to contact our Sales or Finance Manager directly at the dealership. They would welcome the opportunity to clarify and answer any questions you might have. Regarding completing services at early intervals, this is only offered if a regular maintenance service is due or shortly coming due. The regular maintenance schedule is developed by Hyundai Canada and is intended to be followed to keep your vehicle running at optimum performance. We do our best to offer a courtesy vehicle to all of our customers that have purchased the Hyundai protection plan. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. We are available to answer any questions or concerns you may have at any time. We look forward to welcoming you back into our dealership where we will do our best to provide you with 100% satisfaction.

June 30, 2015

Cordell is AWESOME I realize my review may seem out of place on the GP Hyundai site but my initial meeting with Cordell was at this dealership last summer and while I ha More

by 2015TSiGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 30, 2015

2015 Hyundai Tuscan/Katie Carlson I just bought a 2015 Hyundai Tuscan. I'm absolutely in love with it! My salemen, Kati was awesome! She was so helpful, friendly, easy to talk to & ver More

by Stephanie86
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Chapman
June 28, 2015

Buying My New Veloster! I had a great experience dealing with Cordell and Ryan. They made the purchase of my new Veloster very easy. I would totally recommend Cordell, he's a More

by kingsbry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Chapman
June 27, 2015

Amazing!!! I gave it a 5 because Chase knew exactly what I was looking for. I can't be any happier with the customer service as well. More

by Jackie87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Chapman
June 23, 2015

Upgraded my Genesis I found the sales department very willing to negotiate and understand my wants and needs in my vehicle. This started with Chase and Meaghan allowing m More

by Genesisguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brittney , Meaghan Odegard
June 23, 2015

First time buyer Highly recommend this dealership, Kaitlyn Malcolm was very helpful and patient. And the manager Will was very easy to work with too. Great people & LO More

by Rikki Rae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kaitlyn Malcolm
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