Airport Mazda of Toronto

Purchase of new car Mazda CX-3 First time we dealt with Airport Mazda to look for new car, honestly I was planning to visit an other Mazda dealer but as soon as we got into detail i First time we dealt with Airport Mazda to look for new car, honestly I was planning to visit an other Mazda dealer but as soon as we got into detail inquiry and discussion with the sales Rep. Mr Dilan Rathnapala I just changed my mind not to go anywhere else, the Rep was giving very explanatory answers so that my wife can also understand in technicality of purchase, very helpful Gentlemen and very knowledgeable of his job. we were so pleased that we signed the purchase agreement. the day we took possession of the car Mr Dilan took the time to explain all car gadgets and features to us, he even called next day to ask if all ok. Once again Thank you very much Dilan. More

2016 Mazda CX-5 great sales experience! My husband and I are expecting our second child and naturally wanted to move into an SUV for reliability, space and peace of mind. We did a lot of res My husband and I are expecting our second child and naturally wanted to move into an SUV for reliability, space and peace of mind. We did a lot of research on the various options available without compromising style of vehicle and decided to go with Mazda. Once we got to the dealership the sales experience was no different. We didn’t feel rushed or pressured, the walk through of the vehicle and brand was impeccable and really attested to us making the inevitable decision. I would like to thank our sales person Dilan for the great experience and the staff at Airport Mazda for ensuring a seamless process in obtaining the vehicle of our choice! I would recommend Airport Mazda and specifically Dilan as the sales person if you are interested in buying a Mazda, I’m certain your experience will be consistent to mine. More

My experience with the dealership was very professional. I especially enjoyed working with Dilan. He was extremely knowledgeable and easy to talk to. The test drive was the best one that I have ever had. I especially enjoyed working with Dilan. He was extremely knowledgeable and easy to talk to. The test drive was the best one that I have ever had. Dilan answered all my questions and was very helpful throughout the whole experience. More

2 times Airport Mazda Customer A million thanks to one and only Sales rep "Dilan" I dealt with my 2 Mazda cars, his very professional and it blow me away on his knowledge about the A million thanks to one and only Sales rep "Dilan" I dealt with my 2 Mazda cars, his very professional and it blow me away on his knowledge about the vehicle, five years ago I bought Mazda 3 it was amazing experience from the sales rep to service crew their were so helpful and friendly,which is why I decided to buy again a new car CX-3 GT today. More

Mazda CX-3 GT and my Sales Representative Dilan I had been looking for my first car for a while now, and just never really had that feeling that I was going to end up with the experience and car tha I had been looking for my first car for a while now, and just never really had that feeling that I was going to end up with the experience and car that I wanted, versus the feeling of settling, when it was all said and done. I dedicated a lot of time to the search especially over the past year, and even had my dad help out with looking at prices, makes and models. After giving up on dealerships near our home, my dad ended up going out on a limb, and checking out dealerships near my office, while I busy with some projects at work. He eventually made his way to Airport Mazda to look at their lineup, and ended up meeting Dilan, my Sales rep, as he was walking in the door. As my work schedule was getting busier, I had thought to hold off looking for a bit, but my dad told me about the easy going experience he had just simply trying to get some information about the vehicles available, and told me to make some time to come in to check it out. When I went over to take a look, I was blown away by the friendly, informative and helpful manner of Dilan. I had a chance to look at the new CX-3 model, and Dilan was very straight forward and came across highly knowledgable about the car during my initial meeting with him(which was a night & day experience compared to the previous dealerships' representatives that I had unfortunately dealt with). He spent a good amount of time walking me through the layout of the vehicle, and all the options it came with. Usually I don't like to make a decision right away, but I felt this was the car for me, and I wasn't left with that feeling of double guessing myself. What was even better for me was that I didn't hear the same excuse I had heard from another rep I dealt with at another dealership earlier in the year, when I almost pulled the trigger on a sedan. And that excuse was that it would take X amount of weeks, or possibly a month(s) to get the vehicle I wanted, with the options and specs that I wanted. I had ended up walking away due to that in the past, but with Dilan, I believed him when he said upfront that he would look into finding what I needed, and give me or my dad an exact answer of when the car would get here. Imagine my surprise when less than 24 hours later, I find out that he would be driving down to another Mazda dealership with my exact car requirements, and bringing the vehicle to the Airport dealership himself. Dilan also mentioned that he would work closely with his Sales Manager Ganesh(who was very nice when I met him as well), to work as quickly as possible to process the car and paperwork in order for me to pick it up shortly. Within another 24 hours or so, I was making arrangements to book a half day at work after some meetings before the long weekend, and then coming over to dealership to see my car. I actually arrived a little earlier than expected, but instead of making me and my father wait(who wanted to experience the moment of my first car with me) till the time of pickup, Dilan got it ready quicker, and once again to my surprise, the majority of the time we spent at the dealership before actually driving back with my new CX-3 GT, was actually spent sitting in the car and standing around it on the lot, while Dilan gave me a really awesome tutorial session on all the little tips and optimal settings for the vehicle. For someone who understands and has experienced the frustration, and wasted time of dealing with other representatives at other car companies, and taking so long to finally get the chance to experience what buying their first car and a new one at that, I can say that in this case, I am really glad that I had the opportunity to wait for this kind of awesome experience. Thanks Airport Mazda, and thank you Dilan! More

Mazda CX3 Great service and attention to detail. Hands on especially sales rep Dilan Rathnapala. No delays or hassels. Love my new car and my new dealership Great service and attention to detail. Hands on especially sales rep Dilan Rathnapala. No delays or hassels. Love my new car and my new dealership More

Purchased a mazda5 on June 13th My husband and I had been used car shopping for a while. It was a frustrating and disappointing experience and we were fed up with dishonest car sales My husband and I had been used car shopping for a while. It was a frustrating and disappointing experience and we were fed up with dishonest car salesmen. We had been shopping for a mazda5, our first ever minivan. Shopping for our brand new nissan rogue back in 2011 was a pleasure as it was just a matter of finding the best deal for the right car, but going used car shopping was a whole other level. You had to be able to trust that the car you were purchasing was in good condition for our family. We visited many many dealerships in the GTA, including Orangeville Mazda where we were baffled by the way the car salesman acted and pressured us. We actually almost purchased a car at Orangeville mazda because the van was perfect, the price was ok but it came with two winter tires, which was a bonus and the km's were unbeatable. However, we walked out of that dealership solely because the car salesman was terrible, and acted in a manner that was despicable and made us really dislike car salesmen. At this point, my husband and I were ready to give up on our search. Our opinion changed from the moment we walked into Airport Mazda. We were greeted by Nick, who was friendly and funny and very relaxed. However, we weren't convinced because from our experience, they are all like that until you put in an offer and things get tensed. We looked at the car, test drove it, talked about it and Nick answered our many questions. After we were done and offer time came, Nick, who had spoken to my husband previously already knew the price we wanted to get. Without making it any more stressful for us, he pulled out the offer sheet and said ok, let me speak to the manager and try my best. After a few back and forth between the sales managers and us, we made the decision to go for it. We couldn't believe how easy and non-stressful it was from beginning to end. We were actually laughing throughout the process even though it was a big decision. Nick is a funny, genuinely nice person who cares about his clients and tries very hard to make people happy. He is also great with the kids and even shared the snacks he bought for his son with them when our boys weren't behaving. Ganesh, the general sales manager was also very kind. It appears that the entire team at Airport Mazda have a very great and relaxed atmosphere and they clearly work in an environment that fosters respect for one another and this greatly reflects on their employees. I am happy to say that after many months shopping for a used car, it ended up being a great one and we are happy with the mazda5 we purchased from Airport Mazda. Thank you to the team at Airport Mazda for being so kind and making this process easy for us. Customer service is incredibly important to us, if you need to go car shopping, Nick Grewal is your guy, he will provide you with the best and least stressful experience. Go ahead, try the other car dealerships like we did but you will find that Airport Mazda is the one you will want to shop at. More

Very Accommodating and Knowledgable Sales Rep I had been looking at Mazdas for a long time but after doing a test drive at this location I was sold. My sales rep Dilan was very knowledgeable abou I had been looking at Mazdas for a long time but after doing a test drive at this location I was sold. My sales rep Dilan was very knowledgeable about the car and was able to suggest the best model based on my lifestyle. He was also very patient in letting me make a decision and explained all my options for payment. If I ever had to buy another car I would definitely be getting it from this location and preferably the same sales rep. More

Dilan Rathnapala Just picked up my brand new Mazda 3 Sport GT at Airport Mazda. My sales specialist Dilan Rathnapala, was very professional and he is extremely knowled Just picked up my brand new Mazda 3 Sport GT at Airport Mazda. My sales specialist Dilan Rathnapala, was very professional and he is extremely knowledgeable. When I picked-up my car, Dilan went through all the features, was very patient and answered all my questions...he is very respectful. Dilan is a credit to the Dealership and I would highly recommend him to my friends. Thanks Dilan for all your help. Madalena More

Excellent Service great service at Airport Mazda. Dilan Rathnapala did an excellent job.He took his time and explained fully the features of the vehicle and answered al great service at Airport Mazda. Dilan Rathnapala did an excellent job.He took his time and explained fully the features of the vehicle and answered all of my questions. Overall I was pleased with the service. More