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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
928 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 928 reviews

May 27, 2015

Impeccable Service I went into Grande Prairie Volkswagen yesterday just to browse and was greeted by the chipper and incredibly knowledgeable Reagan Johnston. I had neve More

by fmckim97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 23, 2015

Great experience I went to GP VW looking to purchase my first vehicle. The entire staff (from sales to finance) made the whole process very simple. I found this dealer More

by akb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Gage
May 23, 2015

Loved it Everyone was friendy helped out a lot even helped me get better insurance so what can I say I liked getting my new car. Yay More

by That guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 21, 2015

Entertaining! my salesman Raegan was very knowledgeable about my vehicle and as excited as I was to trade my car for something newer and better. He got me a great c More

by jayninevw4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Gage
May 06, 2015

Best service ever! It was such a great experience from start to finish! Reagan was such a big help and he made the whole experience fun and positive. Not only was he abl More

by Tamara B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Gage
May 05, 2015

We bought a new 2015 Jetta, We bought a new 2015 Jetta and 2 hours latter when we picked it up it broke down, they refusing to honour the warranty or pay to fix it.... More

by Henryjana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Dustin Gage
May 11, 2015 -

Grande Prairie Volkswagen responded

Grande Prairie Volkswagen participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Grande Prairie Volkswagen administers and processes warranty claims on behalf of Volkswagen Canada. The warranty on this issue was rejected by Volkswagen Canada. We have explained the situation to customer on several occasions and have referred them to Volkswagen Canada for further information and warranty consideration.

May 01, 2015

My New Car! It was a pleasure to work with Reagan Johnston while purchasing my new VW Eos. Reagan was able to answer all of my questions as he is very knowledgea More

by Sparkle Blue Eos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Gage
April 28, 2015

Superb Experience! The staff at GP VW deserve a big thank you for helping me get into my new 2015 Touareg! I went back three times (as I was indecisive), and they were v More

by DM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Gage
April 27, 2015

Good experience I came into find out more information on possibly leasing a Jetta or Tiguan . Brad was very friendly and down to earth. He seemed passionate about his More

by Cmk5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Gage
April 27, 2015

Recommendation success!! I went back to the dealership with friends who have recently purchased their new vehicle from Reagan after our own great experience. He is sure to ma More

by Scheers4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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