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Grande Prairie Nissan

Grande Prairie, AB

4.9
2,264 Reviews
Located in Grande Prairie, AB, Grande Prairie Nissan is a certified Nissan retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. It's where the Peace Country comes to SAVE! Grande Prairie Nissan belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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10314 116 Avenue

Grande Prairie, AB

T8V 4K5

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Showing 2,264 reviews

May 15, 2015

Fantastic! From start to finish exceptional service! I started in the used side and even from the previous year's window shopping experience, I was treated as a More

by Lin81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gillett
May 20, 2015 -

Grande Prairie Nissan responded

Thank you for your review Lindsay! I am sure you will find your new Titan well worth the wait now its Jay's turn!

May 07, 2015

Great Service!! Jason is great to deal with and goes above and beyond to help!! Would recommend GP Nissan to everyone! They make the process of buying a car so quick More

by DH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Gillett
May 07, 2015 -

Grande Prairie Nissan responded

Thank you Diane for your business yet again. The Red Rogue looks great on you!

May 05, 2015

Best Service and friendly Kyla MacIntryre Two weeks back i had a flat tire and been to the gpnissan to fix. there kyla helped me out very efficiently and awesome customer service. kyla fixed t More

by krupa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyla MacIntyre
May 04, 2015

I keep going back. Great service and the girls at the service counters are great to deal with.The technicians in the lube bay are great to deal with as well. More

by sirorb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gillett, Kyla MacIntyre, Elaine Mears
May 02, 2015

Wonderful Service! My experience at the dealership was excellence! All employees there treated me above and beyond with respect and service. Purchased my First new vehic More

by Simms94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gillett
May 01, 2015

Great Service! Always have s great service experience when I bring my Murano in to Nissan. Thank you Elaine for always taking care of my baby! I love my heated steer More

by charven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Mears
April 30, 2015

Great experience I have purchased my last 3 vehicles from Jason and there is a reason I keep going back! The process is always quick and painless. Jason has also given More

by Erin1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gillett
Apr 30, 2015 -

Grande Prairie Nissan responded

Thank you Erin. Enjoy your new Pathfinder and let me know if you need any help with the features. Your new ride has more technology than a NASA space station.

April 29, 2015

Outstanding service I'm not from grande prairie so I was hesitant to just go to any old shop, went to Nissan and was treated amazingly! The girl at the front desk-Rita wa More

by Gmgp113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 28, 2015

Hit and miss It's hit and miss here. The customer service people are friendly, but often don't call you when they say they will. I've waited for the service depart More

by Lovemymurano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know her name
May 01, 2015 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration regarding the lack of communication regarding your recent service appointment. On behalf of our Nissan service team please accept our apology for any inconveniences you faced. I have reviewed your concerns with the service team at Grande Prairie Nissan, so that we can learn from this experience and improve our communication between our shop and customers ensuring that others are not faced with the same situation. I have also spoken to our data base manager and requested that you be taken off the sales call list so that you are no longer contacted by our sales consultants. It is Grande Prairie Nissan’s intention to provide a 100% customer satisfaction 100% of the time. It is my sincere hope that we have shown how important you are to our business and that steps have been taken to ensure your future satisfaction. Should you wish to further discuss your experience, or if a future concern arises please contact our General Manager, Mr. Budde.

April 28, 2015

Ryan made the experience a pleasure Asked what I wanted and showed me exactly that, never pushed a new sale as I was looking for used, worked hard to make sure I loved my truck. Always v More

by RodFriesen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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