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Jim Wilson Chevrolet Buick GMC

Orillia, ON

4.5
768 Reviews

20 Mulcahy Ct

Orillia, ON

L3V 7W7

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768 Reviews of Jim Wilson Chevrolet Buick GMC

May 21, 2015

Would buy here again The team at Jim Wilson Chevrolet made this a painless experience. The team was helpful but not pushy. I would recommend this dealership to friends and More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Tryon, Steve Ferguson
May 19, 2015

Accommodating and Knowledgable I was very pleased with the overall service that was given to me. Paul Gravelle was a great help making sure that I received the best value for my tr More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gravelle
May 16, 2015

Awesome service Love the SUV amazing experience buying my first brand new car Bernie and Kerry were extremely helpful through the hole process when I buy my next vehi More

by Jenna123
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Bartz, Kerry Tryon
May 07, 2015

best service we have ever received purchased a Colorado truck everything we wanted and more best salesman in Stephen Ferguson we have ever had and we own a Jeep ,a Mustang and many Gm c More

by city
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ferguson
May 05, 2015

poor customer service They do not keep their appointment times or bother to keep you updated while you sit around wasting your time and when you question them you get nothi More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Brand, Mike Pilipenko
May 06, 2015 -

Jim Wilson Chevrolet Buick GMC responded

Hi KC, First of all, thank you kindly for the opportunity to serve you and your vehicle, however, I am so sorry for the less than stellar experience you had with us! Are you able to tell me a little bit more about the circumstances around your visit? It does happen sometimes that wait times are longer than anticipated, and we do try to alleviate this, but nonetheless, it is not ideal. We do offer a shuttle service as well, in case you need to be somewhere while the vehicle is being worked on. Were you offered the chance to take advantage of this? In order to learn and grow, as well as to work with our team, I would love to hear from you with regards to the specifics of your experience, as well as to see if there is anything I can do to rectify this. Thanks and looking forward to hearing from you! Ashleigh

May 04, 2015

Worth the Drive I had inquired at a local dealership close to home but felt the salesman was not knowledgeable enough to satisfy my needs. I had other business in Ori More

by Mike from Minett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Bartz
May 01, 2015

New Purchase We felt welcomed. The dealership showroom is clean. Staff are friendly. Bernie was very knowledgeable about the truck we purchased. Also followed up a More

by bruno123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Bartz
April 30, 2015

Great Experience I was really unsure as to what brand of vehicle I was going to buy, this time around. I test drove just about ever sub-compact SUV available. Bernie, More

by Propertygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleigh Morris, Bernie Bartz, Peter Conway
April 23, 2015

Friendly and Competent service I was referred by a friend who has dealt with Jim Wilson Chev GMC Inc. for years to salesman, Bernie Bartz. He was very helpful and thoroughly demons More

by srcruiser49
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashleigh Morris, Bernie Bartz
April 22, 2015

good service Very confident and a pleasure to deal with. Tried everything he could do for me, fixed what needed to be fixed and went out of his way to give us serv More

by kenny8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Bartz
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