Audi Oakville

Worst service ever I am not one for ever writing a negative review.. But I am completely disgusted at the lack customer service at this dealer.. I patiently waited almos I am not one for ever writing a negative review.. But I am completely disgusted at the lack customer service at this dealer.. I patiently waited almost half an hour to talk to someone, who I may add had no clue.. Then when I was moved to his office.. The floor manager who kept randomly popping in (and could see my frustration.. And could care less).. Decided to ask me, when my Husband would be joining to look at a vehicle.. seriously. After sitting almost 2.5 hours and still no quote on my trade in.. And two test drives later. I had to leave, was promised that they would get back to me later that evening with the quote on a trade in.. Never heard. As he wanted me to come in for an appt, I was very specific that if I didn't heard.. I wouldn't come in.. So I called and left him a message.. NO return call..Yes stupidly I did really want that car.. So.. I sent TWO emails.. NO return. Yesterday.. I went and Bought my Audi A4 .. So lesson is.. Never under estimate a women.. And I wouldn't recommend this dealer to any body.. More

most pathetic dealership I've ever seen. Wish I had read the reviews at Dealer Rater before stepping into this murky house of LIARS and CHEATERS. please do not go to these crooks if you value Wish I had read the reviews at Dealer Rater before stepping into this murky house of LIARS and CHEATERS. please do not go to these crooks if you value your sanity. IMMORAL bunch of crooks these slimy bunch of xxxxx. The only reason these @HOLES are not getting a rating even below poor is that PATHETIC is not listed as a choice. Despite an obvious FAKE review above by some Colleen - most likely a dealer employee, the writing is on the wall - this is a dealership full of CROOKS More

Pleasant Brad listened and understood my requirements and we test drove some CPO A4s. He was pleasant and knowledgeable and was not pushy at all. When I retu Brad listened and understood my requirements and we test drove some CPO A4s. He was pleasant and knowledgeable and was not pushy at all. When I returned with my husband in tow, he remembered me and greeted us pleasantly. More

Great staff and service. Always willing to go up and beyond. This has been by far one of the best dealerships that I have ever done business with. Their staff is always willing to help me with the best price and This has been by far one of the best dealerships that I have ever done business with. Their staff is always willing to help me with the best price and service. I would not hesitate to recommend Oakville Audi. More

Didn't even try to help Went there to discuss a warranty issue with my car. The sales manager gave my car a 5 second glance and said that it would be a waste of time putting Went there to discuss a warranty issue with my car. The sales manager gave my car a 5 second glance and said that it would be a waste of time putting in the paperwork/claim because it would be rejected. Also needed to buy wiper blades and they were out of stock. They seemed more concerned over getting their month end inventory done. More

Terrible customer service. Rude staff. Takes them 4 Terrible customer service. Rude staff. Takes them 4 weeks and no exaggeration 25 calls at least to talk to the parts. Service department very ru Terrible customer service. Rude staff. Takes them 4 weeks and no exaggeration 25 calls at least to talk to the parts. Service department very rude, gives appointments 3-4 weeks away and then cancels the appointment right before the day to make you wait another 3-4 weeks! Absolutely damaging name of Audi service! More