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Koch Ford Lincoln

Edmonton, AB

4.7
625 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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625 Reviews of Koch Ford Lincoln

April 09, 2015

amazing they were so nice in trying to get us in the vehicle we would like and could afford. absolutley amazing and so far the best experience buying a new v More

by nate11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Darryl Brouse
Apr 09, 2015 -

Koch Ford Lincoln responded

Hey Nate! Wanted to personally thank you for sharing your experience with Koch Ford Lincoln. Please feel free to ask for Darryl or Shelly when you come in next – it would be their pleasure to thank you again in person.

April 06, 2015

Another succesful purchase. I have known and dealt with the Koch Family since 1991 and in that time I have bought or leased 21 vehicles from them. I've had every comfort in refe More

by Ian M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Watson
Apr 09, 2015 -

Koch Ford Lincoln responded

I wanted to personally thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that Tom helped you with a simple, hassle free experience. Thank you for staying with us all these years, we truly appreciate it!

April 06, 2015

Superior customer service. I purchased a 2011 Lincoln MKX. I love my vehicle. I have had absolutely no issues at all with it. I always bring my vehicle in for oil changes and an More

by Valbodnar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Huff, Blair Martin
Apr 09, 2015 -

Koch Ford Lincoln responded

I wanted to personally thank you for sharing your experience with Koch Ford Lincoln. Our passion, along with Blair is great customer service, so it is rewarding to hear that our service helped you. Please feel free to ask for Blair when you come in next – it would be his pleasure to thank you again in person. In the meantime, please let me know if you have any suggestions for us to improve our service. Thank you!

April 06, 2015

Great service The staff were friendly, knowledgeable and very helpful. The vehicle model and price were as advertised unlike some dealers I went to. I would recomme More

by Dal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacinda Beckham, Jayme Fritz
Apr 09, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear about your experience!

March 27, 2015

My New MKZ Tom Vanderweide did a great job finding me the MKZ I wanted with the options I wanted and didn't want . they gave me a fair trade on my old MKZ , I am More

by Wesley B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vanderweide, Patrick Watson
Mar 30, 2015 -

Koch Ford Lincoln responded

Thank you Wesley, Tom is all about customer satisfaction, he represents the simple, honest and hassle free experience we strive for each day at Koch Lincoln. During your service visits, we know you will love our Lincoln Lounge. Once again Wesley, thank you for your feedback, it will help improve the quality of care you receive at our dealership.

March 21, 2015

Best vehicle buying ecperience We live in Valleyview and have bought my last 3 vehicle from Koch with the help of Brad .. He is the most straight up sales person I have had the plea More

by Rgrombach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burgeson
Mar 30, 2015 -

Koch Ford Lincoln responded

Hi Mr. Grombach! Thank you for purchasing your vehicles at Koch! Your consistent business, lets us know our approach to service is working! Brad represents the simple, honest and hassle free experience we strive for each day at Koch. Thank you for your feedback, it will help improve the quality of care you receive at our dealership. We will see you soon!

March 17, 2015

"New Vehicle Purchase(s)" Juri Rastovski is an excellent Fleet Commercial Sales Account Manager. He listened to us, quoted what we needed and was successful because he didn't w More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juri Rastovski
Mar 30, 2015 -

Koch Ford Lincoln responded

Hi Randy! Juri is one of our best, we are glad to have him at our dealership! He represents the simple, honest and hassle free experience we strive for each day at Koch. Thank you for your feedback, it will help improve the quality of care you and others receive at our dealership.

March 13, 2015

New vehicle purchase Purchased new F150. Sales started with Mirza Ratansi who introduced me to Shelly Posey who then introduced me to Daryl Brouse. Shelly introduced me to More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Darryl Brouse, Mirza Ratansi, Patrick Watson
Mar 30, 2015 -

Koch Ford Lincoln responded

Hi Chris! Darryl, Shelly, Mirza and Patrick are some of our best team members at Koch! They represent the simple, honest and hassle free experience we strive for each day at Koch. Thank you for your feedback, it will help improve the quality of care you and others receive at our dealership. We will share your feedback with Mirza!

February 28, 2015

Thank you very much for the service. Shelly and Gary were very helpful. Patrick helped considerably in the financing of the car. It was a great experience. More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hill, Shelly Posey, Patrick Watson
Mar 30, 2015 -

Koch Ford Lincoln responded

Hi Elaine! We are glad Shelly, Gary and Patrick could help you get the best possible experience. They represent the simple, honest and hassle free experience we strive for each day at Koch. Thank you for your feedback, it will help improve the quality of care you and others receive at our dealership.

February 20, 2015

Purchased new vehicle Awesome experience consistent with my previous purchase and service on my previous vehicle. The Ford employees who assisted with this purchase made m More

by Susan D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley (Finance), Shelly Posey, Mirza Ratansi
Mar 30, 2015 -

Koch Ford Lincoln responded

Hi Susan! We are happy you returned to Koch for your new vehicle!. It's good to see that Shelly and Mirza could help you get the best possible experience. They represent the simple, honest and hassle free experience! Thanks for sharing you feedback, we will keep delivering an awesome experience!

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