Abbotsford Volkswagen
Abbotsford, BC
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Efficient, friendly, reasonable service We have bought a number of cars from Abbotsford VW. We have always been impressed with their efficient, friendly, and reasonable service. This time We have bought a number of cars from Abbotsford VW. We have always been impressed with their efficient, friendly, and reasonable service. This time Chris, Kelly and Josh helped us. All are professional and easy to talk to. Furthermore they know their stuff and did not waste our time. We appreciated this and will be happy to tell our friends and family. More
Professional, non stressful and kid friendly I had a very pleasant experience working with Josh Vanden Eykel who contacted me about having a buyer for my 14 year old GOLF TDI. I was treated in I had a very pleasant experience working with Josh Vanden Eykel who contacted me about having a buyer for my 14 year old GOLF TDI. I was treated in a very professional way by Josh. I did not feel pressured in any way by him to buy . I have been going to this dealership for the last 14 years, and I have always had excellent service. I did not think I would love any car anymore than I had my Golf Diesel but I was wrong. I love my Jetta TDI even more. More
First Time Car Buyer We went in during their cash for clunkers event because I wanted to trade in my 15 year old truck. Melissa greeted us as soon as we arrived and asked We went in during their cash for clunkers event because I wanted to trade in my 15 year old truck. Melissa greeted us as soon as we arrived and asked us about what we were interested in. During the test drive of 2 potential Jettas, she provided excellent knowledge of Volkswagen's innovations and quality which I was able to experience myself. I choose the car I wanted and both Mel and Jason worked to get the monthly payment down to what I was comfortable with. Mel was very patient while we deliberated. In the end, I drove away happy and I highly recommend going to see Melissa if you are interested in buying a vehicle. More
Best experience by far. Heads above the other car dealerships we visited. Jerome was fully knowledgeable about the product and was interested in finding the right vehicle Heads above the other car dealerships we visited. Jerome was fully knowledgeable about the product and was interested in finding the right vehicle to suit our needs. Kelly and Chris were the only managers that introduced themselves right at the beginning of the process and stayed involved throughout. August was helpful and enthusiastic. Car buying is not a pleasant experience to us but these guys made it so much better than it has ever been before. We highly recommend them and Abbotsford Volkswagen as a first stop if you are looking for a vehicle, it might be the only place you need to go. Sandy & Dennis Goosen....Happy 2014 Passant owners. More
My first car I had a great experience with this dealer ship and the people who work there. The last five cars purchased in my household have all been from that de I had a great experience with this dealer ship and the people who work there. The last five cars purchased in my household have all been from that dealership. The people are very friendly and helpful More
Abbotsford Volkswagen By far the best experience I have ever had a dealership! Albert was amazing at explaining the vehicle and was not pushy trying to make a sale instead By far the best experience I have ever had a dealership! Albert was amazing at explaining the vehicle and was not pushy trying to make a sale instead was trying to help me find the best car for me. So if anyone needs a vehicle, I advise everyone to go to Abbotsford Volkswagen! More
Great experience buying our new car! My husband and I were wanting to upsize our VW Jetta. We were looking at their crossovers. Melissa was expreamly helpful, knowledgable and really went My husband and I were wanting to upsize our VW Jetta. We were looking at their crossovers. Melissa was expreamly helpful, knowledgable and really went that extra mile for us. Their customer service was beyond our expectations! We had our two small boys in the store with us for nearly three hours and yet they were fed and entertained the entire time! In the end we were all happy with the outcome and of course, our new vehicle. More
Very friendly and knowledgeable staff! My wife and I are now driving a 2015 Tiguan. It is a great vehicle and so much fun to drive. The staff were very friendly and courteous, from the youn My wife and I are now driving a 2015 Tiguan. It is a great vehicle and so much fun to drive. The staff were very friendly and courteous, from the young man who brought the vehicles around to test drive to the sales people we looked after us. We never felt any sales pressure and Melissa and Kelly's only concern was that we took our time to look at and test drive different vehicles to be sure that we we got exactly what we wanted. Bill, who looked after us in the business department was great and explained all the different warranty options to us. We don't normally enjoy "the car buying thing" but the staff made our experience very positive from start to finish. We will definetly take them up on the invite to drop in for coffee or just to say hello! More
They are out to screw the customer for everything they can. They are a compulsive bunch of liars starting with Jason the sales manager. They tried to sell us undercoating even though for everything they can. They are a compulsive bunch of liars starting with Jason the sales manager. They tried to sell us undercoating even though the manufacturer recommends against that. We were told oil changes every 7500K, also not true, it's 11.500K. The only reason it gets one star is you can't post it otherwise. This are but a few of the numerous blatant and barefaced lies we were told. The only reason it gets a star is you can't post it otherwise. More
One of my Better Experiences I was not looking for a vehicle when I found the Audi. Josh was very patient with all my questions and requests. Jerome was very helpful when it came I was not looking for a vehicle when I found the Audi. Josh was very patient with all my questions and requests. Jerome was very helpful when it came time to test drive the car along with a couple of alternates. In the end when it came time to make the purchase, Josh and Kelly were helpful and patient which made the experience a little more calming. More