Lexus On The Park

customer service Thomas and Josie are the best customer facing individuals I have encountered! They went above and beyond to ensure my experience at the dealership was Thomas and Josie are the best customer facing individuals I have encountered! They went above and beyond to ensure my experience at the dealership was stellar. When I had subsequent questions on the Bluetooth functionality, Josie made it a priority to make sure my issues were resolved. They are definitely top notch! I highly recommend them! Anthony was very knowledgeable and pleasant to deal with on the finances. More

Great experience, expected from a Lexus delaership Friendly staff. Very professional. A great experience, enjoyed a free breakfast, on the house and I was able to do work in the client lounge while wai Friendly staff. Very professional. A great experience, enjoyed a free breakfast, on the house and I was able to do work in the client lounge while waiting for the car to get serviced. Thank you On the Park! More

Seamless transition Nick was wonderful. This is my third Lexus, however my first sedan. He was very thorough in comparing the options, the prices, and making a recommenda Nick was wonderful. This is my third Lexus, however my first sedan. He was very thorough in comparing the options, the prices, and making a recommendation that he thought would suit me well. He was extremely accommodating about making the buyout of my old vehicle for my son, and the lease of my new vehicle a seamless transition. Although I kept giving Anthony a hard time about all of the extras being recommended for me to purchase, he handled me with a sense of humour and great finesse! I was going through a very stressful time in my life at the time of my car negotiation, and these two men made the transaction extremely easy and pleasurable. More

Best Service in Town. This is the Tenth Lexus that I have purchased or leased from Lexus on the Park Dealership. The Sales Consultant, Nick Bales, is absolutely the best This is the Tenth Lexus that I have purchased or leased from Lexus on the Park Dealership. The Sales Consultant, Nick Bales, is absolutely the best Sales Agent that I have dealt with. Kind, courteous and professional are just some of the reasons why I have referred Nick Bales to my own family and friends who have purchased at least 15 vehicles from him. What sets him aside from other agents that I have encountered is that he listens and is very patient to the customer before, during and even after the transaction. All in all , a great experience from start to finish and this is the reason why I keep returning to Lexus on the Park. I find that Nick goes the extra distance and goes above and beyond what any other agent has ever done for me. Not only is he knowledgeable about the Lexus vehicles, he is most knowledgeable about competitive makes and models, which makes it very easy for us when we compare other types of vehicles that we have interested in. I also found that Nick also makes himself easily accessible to us and we have never had to wait more than a few minutes before reaching him. His meticulous attention to the most minute detail is what sets him apart from other Lexus agents that I have met and he is the main reason why we find ourselves returning to the Lexus brand, time and time again. I cannot express the gratitude that I have for Nick Bales, and I cannot express the appreciation that I have to Lexus On The Park for having such a fine Sales Consultant than Nick Bales. A true asset to your company !! Best Regards, Dr. M. Wong More

Excellent Family Oriented Service! This was my first Lexus, and Benjamin provided my family excellent service throughout and after the process! I was glad to meet such honest and profe This was my first Lexus, and Benjamin provided my family excellent service throughout and after the process! I was glad to meet such honest and professional staff at Lexus on The Park. Thank you Benjamin for the exceptional experience, I'm sure to visit you again. More

Excellent Customer Service. This is my first Lexus. The experience at every visit to the dealership has been excellent. There was absolutely no pressure during the sale or there This is my first Lexus. The experience at every visit to the dealership has been excellent. There was absolutely no pressure during the sale or there after during servicing. Great people, outstanding service. More

The epitome of Customer Service May I suggest a name change, to Lexus Above and Beyond, On the Park - a little long but accurate nonetheless. My CT200H was in a recent accident an May I suggest a name change, to Lexus Above and Beyond, On the Park - a little long but accurate nonetheless. My CT200H was in a recent accident and needed repair. I have had the vehicle (my first Lexus) for just over a year and I am so glad that I pushed for the repairs to be done at the dealership. All throughout the process, both Kevin Fam and Zakee were considerate, informative and exceptional to deal with and I will not hesitate to recommended Lexus On the Park, at every opportunity. Thanks again! More

Exceptional Treatment Vince, Josie and Lazar provided excellent service throughout my experience at Lexus. There was no pressure and no hassle and they took the time to exp Vince, Josie and Lazar provided excellent service throughout my experience at Lexus. There was no pressure and no hassle and they took the time to explain everything to me. I was pleasantly surprised at how good the overall experience was! More

Continuing excellent relationship This is my 5 th Lexus vehicle and incredibly the service is outstanding. I feel very valued and respected when I deal with all the staff here. Almost This is my 5 th Lexus vehicle and incredibly the service is outstanding. I feel very valued and respected when I deal with all the staff here. Almost like family. (Better than family if you know what I mean). Very professional. My time is valuable and I am accommodated to have my busy medical practice schedule impacted to the minimum. Very solid product. RX 350. I have to drive in all sorts of weather in the GTA and the Barrie/Orillia region for my work. I have always felt safe and know there is a great team standing behind their product. So from the people who built my vehicle and to the sales and service staff and the management thanks for being the best that you can be. I share the same philosophy!!! Thank you Mark E. for such superb service as always. Dr. B. More

Excellent Service Greg and Abid provided exceptional service when I recently brought my car in. We have had a Lexus vehicle for a number of years and have always had g Greg and Abid provided exceptional service when I recently brought my car in. We have had a Lexus vehicle for a number of years and have always had great service. The great service and vehicle reliability is really what sets Lexus apart. More