Mercedes-Benz London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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great experince so far I came into your dealership and was approached by your sales person was only looking at this time. A couple of days went by and came in again meet wit I came into your dealership and was approached by your sales person was only looking at this time. A couple of days went by and came in again meet with Jace again she wanted me to test drive a ML I said I would but not today asked her a few questions and received a lot of information and answered what i need to hear. Third time came in again meet Jace and went for a test drive we sat in the car and Jase new everything about The car I asked I went for the test drive and asked more questions and received answer right away. we parked the car and I was convinced that I was buying the ML 350 right there. Jace was so professional and not at all pushie like most of the other deals I have made pryer. This dealer has a winner with Jace professional,extremely knowledgeable about the product, and not pushie at all definitely is a keeper. Next visit ( 4 ) came in with the wife and ordered a 2015 ML 350 blutec. Took delivery in late October had a issue with one of the fobs came in to dealer Jace was on lunch she stopped here lunch to deal with my minor issue that was above what I expected. As for the car I have had a month 2000 KM. I love it can't wait to drive to Florida and in spring Sanfransisco. The dealership very happywith. The salesperson can't say enough hang onto her top notch. I look forward to dealing with finch Mercedes and Jace and the rest of sales team and service I hope it continues to be a plesent experience. Once again thank you Jace and finch Mercedes More
Bought 2015 gla250 from jace cooper Excellent service from this rep kept up to date would purchase next vehicle here no problems explained all details. Once pick up arranged time to go Excellent service from this rep kept up to date would purchase next vehicle here no problems explained all details. Once pick up arranged time to go over how to work the vehicle program my phone and go over safety features. More
Vehicle Exchange Traded in my 2013 GLK for a new 2015 GLK. Extremely pleased with the level of respect and professionalism I was given from the staff who I dealt with. Traded in my 2013 GLK for a new 2015 GLK. Extremely pleased with the level of respect and professionalism I was given from the staff who I dealt with. In my opinion they went beyond what is necessary in making themselves available as well accommodating to my busy work schedule. I felt valued and appreciated that I was doing business with them. Highly recommend this dealership. More
Excellent service I recently bought a 2015 mercedes-benz GL 63 from Mike Robinson. Mike was very friendly throughout the whole process. Every time I had a question, he I recently bought a 2015 mercedes-benz GL 63 from Mike Robinson. Mike was very friendly throughout the whole process. Every time I had a question, he would answer the question thoroughly and patiently. I live at north end of the town while the dealership is at south end. In order to save me time, Mike came to my house to take my car to the dealership to put snow tires on and brought it back to me on the same day. I remember it was almost 9 pm already when he arrived at my house and he has his own family to go back to. This just shows how much he values his clients. I highly recommend Mike! More
I love my CLS550 4matic I always have the best experience with London MB. I had my 2008 E350 4matic serviced there since I moved to Dorchester. Mike Robinson, Kristina Won I always have the best experience with London MB. I had my 2008 E350 4matic serviced there since I moved to Dorchester. Mike Robinson, Kristina Wong, Markus and the entire team are like family to me. I puchased a 2012 CLS550 4Matic recently and the experience was perfect from day one. If anyone is interested in purchasing a MB, I would highly recommend you speak to Mike. It felt like I've known him all my life. The same goes with Kristina and the rest of the gang. thanks everyone for continuing to be the best!!! More
Second Vehicle with MB London Excellent treatment from beginning to end. No questions were too little or petty for them to answer. I will always recommend MB London to anyone look Excellent treatment from beginning to end. No questions were too little or petty for them to answer. I will always recommend MB London to anyone looking not only for an exceptional vehicle but an exceptional experience. Adam is always accomodating and always gets back to me promptly with whaterever I need. Great job once again!!! More
Great job They transferred my snow tires to my new vehicle. I received a loaner ML to go do my errands & when I returned Adam unloaded my purchases from the lo They transferred my snow tires to my new vehicle. I received a loaner ML to go do my errands & when I returned Adam unloaded my purchases from the loaner to my new car. More
Phone Call, Finaning and Keys in less than a week!!!! I was very undecided about the purchase of the car when I first called in and spoke with Tony. I was looking at several other vehicles; however, Tony I was very undecided about the purchase of the car when I first called in and spoke with Tony. I was looking at several other vehicles; however, Tony overcame all my objections and I went into the dealership right away. I saw the car, applied for financing and was ready to go in just a few days!!!! I really liked Tony and the Mercedes team because they were so relationship oriented. I didn't feel like I was just part of another sales transaction. I could see that integrity and forthrightness were very important to Tony and the whole team. I really appreciated that every document I signed was explained to me, my questions were answered and additional information/documentation was provided when I asked for it. When I picked up the car, Tony didn't just hand me the keys, but went through vital safety features and basic operation information. The experience was really fabulous, fast, sensitive and honest. THANK YOU, THANK YOU, THANK YOU!!!!!!!!! More
Second vehicle with MB London As always, staff are friendly, courteous and well informed. The were flexible with tight time lines and able to make this purchase process run smooth As always, staff are friendly, courteous and well informed. The were flexible with tight time lines and able to make this purchase process run smoothly with little lead time. Adam is very accommodating. More
Our first Mercedes My experience at London Mercedes Benz was what sold us on buying our first Mercedes. Tony Yang our sales consultant was extremely knowledgeable and to My experience at London Mercedes Benz was what sold us on buying our first Mercedes. Tony Yang our sales consultant was extremely knowledgeable and took the time to walk us thru the process to select the car that was right for us. He answered all of the technical questions we had, but more importantly really wanted to make sure we had full knowledge of the vehicle upon delivery. Tony is extremely professional, I will be buying vehicles in the future from Tony for sure. Kristina Wong was equally professionally, explaining all of the warranty and additional paint and interior treatments we were buying. Both were very open, polite and considerate and made the buying experience one of the best we have ever received. More