Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Northwest Edmonton
Edmonton, AB
1,541 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,541 reviews
September 21, 2014
Great experience ,Coreena is very nice I really satisfied with my vehicle ,that all because I find the right dealer .thanks a lot Coreena .Coreena is very professional ,especial she is very I really satisfied with my vehicle ,that all because I find the right dealer .thanks a lot Coreena .Coreena is very professional ,especial she is very nice and patient ,that is my first car,I got what I wanted . More
by Mency
Employees Worked With
Daniel Priestner, Pat Jadoo, Saleem Dossa, Tho Banh
Helpful September 20, 2014
Such a terrible experience I started out dealing with this dealership by accident. I ended up making a deal elsewhere and will admit that my latter experience was such a tremend I started out dealing with this dealership by accident. I ended up making a deal elsewhere and will admit that my latter experience was such a tremendous experience that I was almost in tears because of the relief I experienced that my deal with kingsway was finally over. But wait... I am still being hounded, threatened and price gouged. I have never been lied to by so many people at the same time in the same location. Salesman...Liar. Financing...Liar. Reception... clueless. I urge you to look elsewhere to do business. Please feel free to contact me for details. dchrenek@shaw.ca. They refuse to give me back my deposit which was used to hold a vehicle that was damaged. A scratch that took three weeks to fix. Everytime I visited the dealership I waited hours. One saturday my son and I wasted the entire day sitting and waiting. A friday some time later I was happy to be done work early to get my new Tacoma. I got there a little early(3:45) and did not leave there tip 7:30 that night. Good bye Friday. Sales manager...Liar. Asked for a different vehicle and colour as they were unable to fix this one properly. Was told that no others were in the area. Lie! I was on the phone moments before and found two. I found a unit a year newer, nicer, no scratches for less money. The people at kingsway toyota do not care about you. By the way, the salesman was fired due to this and other dealings. These people are finger pointers and blame one department or another yet claim that they all work as a team. The last dealings I had was with the head of the finance dept. In all fairness he tried but it was to late, and he won't refund my money and like to say "it wasn't my fault!" These people kept saying "What can I do to make you happy?". I hated this more than anything... You are in the business of selling cars, you get up each day and you go to work selling cars. Why should I need to tell you how to sell a car? Do you get up in the morning and say "I have no idea how to make a customer satisfied at the end of the day while still earning money, I guess I"ll just ask the customer how to do a good job."? If I relied on others to do my job for me I wouldn't be needed, would I? I could go on and on but I'm tired. I urge you to contact my email if you would like to learn more. These guys coached me before on how to use the dealrater site. I left a good review before I had all the details and I apologize if I led anyone astray. One more thing... They have their own employees leaving five star ratings on their Facebook page. thank you for your time. More
by Dchrenek
Employees Worked With
Alan Lim
September 17, 2014
Amazing is an understatement! The moment I walked in Toyota, I originally wasn't going to buy a car. Yes, typically sales guy comes up to you and introduce a car, but Gerry greets The moment I walked in Toyota, I originally wasn't going to buy a car. Yes, typically sales guy comes up to you and introduce a car, but Gerry greets you politely without "selling you out". He cares about the needs and wants of the client and he will genuinely help you pick a car that will not only suit your needs but will be worth every penny you spend. Best product advisor I've ever spoken to! Honest and genuine, we need more PAs like him around. More
by victoria.cajuguiran
September 14, 2014
Amazing experience in every way I had great experience dealing again with Maja Harding that made this sale goes smooth and effective. They met all my expectations and in short perio I had great experience dealing again with Maja Harding that made this sale goes smooth and effective. They met all my expectations and in short period I walked out with my new car- upgraded from Rav4. It was fantastic day- I love my car and would recommend particularly this dealership and Maja Harding to deal with. I didn't feel pressured and I felt great. Thank you Toyota Team More
by Brani
Employees Worked With
Maja Harding
September 13, 2014
Awesome Job Coreena in sales was friendly, professional and helpful. Her service was exceptional, she has a very good knowledge of the vehicle and able to help m Coreena in sales was friendly, professional and helpful. Her service was exceptional, she has a very good knowledge of the vehicle and able to help me find a car that fits my budget and got me a very good deal. Alan in finance was very professional, he explain to us the details of the extended warranty and services. we are very happy to walk away with our new vehicle. A very good team. More
by irishung
Employees Worked With
Alan Lim
September 12, 2014
Satisfied experience Decent company. Our sales representative Patrick is a true professional. He is very knowledgeable in this business and also very approachable. He unde Decent company. Our sales representative Patrick is a true professional. He is very knowledgeable in this business and also very approachable. He understand our needs and gave us excellent recommendations and advices. He provided me and my family top notch service and explained the features of the cars we were interested in detail. We ended up buying the RAV4 and I personally would like to thank Patrick very much for assisting us during the process of purchasing this vehicle. More
by Anthonyho
Employees Worked With
Angela Wu-Xu
September 11, 2014
Friendly Sales Representatives We were just checking out cars until we met Patrick Nyama, the friendly sales representative. He's patient and very helpful in answering our questions We were just checking out cars until we met Patrick Nyama, the friendly sales representative. He's patient and very helpful in answering our questions. He worked with his team to put together a good deal for us. We're happy with the purchase. Thanks Kingsway Toyota and Patrick for the deal. More
by DuongPhu
Employees Worked With
Maja Harding
September 11, 2014
RAV4 by Jonny Alvarez I was taken care by very professional, very knowledgeable people. Explained in detail the various features of the RAV4 without pressure to buy or to s I was taken care by very professional, very knowledgeable people. Explained in detail the various features of the RAV4 without pressure to buy or to spend more than what I needed to. All the people from the sales manager to the salesperson were very kind More
by jonnyalvarez
Employees Worked With
Maja Harding, Alan Lim
September 10, 2014
Satisfied Client My husband and I was extremely satisfied the way Wade dealt with us.He was very helpful and patient throughout the process. He made it a point the we My husband and I was extremely satisfied the way Wade dealt with us.He was very helpful and patient throughout the process. He made it a point the we get the car that we really wanted.Because of too much excitement we were upset when the pick up time was moved but he has his point, he wants us to be satisfied.(there was a dent on the driver side door and needs to be fixed) so it needs time.Pick up time came and we were speechless staring at our new purchsed used Toyota Rav4 because it looks like a brand new one. All we can say is Thank you for the job well done.We highly recommend Wade Mac William to all those who wanted to buy a vehicle.He's not just "good looking man" but also an awesome salesman.Even after the sales he called us and check.Thank you so much Wade. More
by reymhel
September 08, 2014
Great Dealership I am new to Alberta and I was searching for a vehicle for about month until I went to Kingsway Toyota . I usually hate going to dealerships because I I am new to Alberta and I was searching for a vehicle for about month until I went to Kingsway Toyota . I usually hate going to dealerships because I hate the hassle you always get from salesman. With that being said when I went to Kingsway Toyota the sales representative I dealt with Mark King was very helpful and let me roam around to look and if I had any questions he was there to answer them. Mark and his team worked to put a great deal together for me. I would recommend this dealership to anyone looking for a car. But I would also highly recommend that if you go, you should ask for Mark as he is very easy to approach and will work out the best possible deal! Thanks Kingsway Toyota and Thank you Mark for your hard work in getting the deal done for me. More
by g_noren
