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Beau Townsend Ford
Vandalia, OH
841 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 841 reviews
May 03, 2024
Excellent communication, quick service. Reasonable price. Not sure why key fob was removed, but would have preferred you leave it alone . Reasonable price. Not sure why key fob was removed, but would have preferred you leave it alone . More
by Joe
Verified CustomerEmployees Worked With
not listed
Helpful May 01, 2024
I am an 87 year old woman. I live on a farm just outside xx Paris. I feel completely comfortable coming to Beau Townsend. I drive in the bay; attractive people come to my car, I live on a farm just outside xx Paris. I feel completely comfortable coming to Beau Townsend. I drive in the bay; attractive people come to my car, open my door snd greet me cordially. They find out why I’m there and I’m directed to another person who verifys my appointment. Then I am free to spend my waiting time in your very comfortable lounge where I can read my Kindle it book. When my car has been service another person comes to personally tell me what has been done to my car, I pay my bill and find my car fully washed in front. Yes, I would recommend your service department to any of my friends. More
by Sandi
Employees Worked With
Ethan
May 01, 2024
Salesman was great in explaining the new features of the vehicle. The financial person was great too to handling the paperwork. However, customers should not be delayed 9 months in receiving a vehicle. It vehicle. The financial person was great too to handling the paperwork. However, customers should not be delayed 9 months in receiving a vehicle. It appears to me Ford Motor Co. is dysfunctional and needs to improve its customer satisfaction. More
by richard@ayresats.com
April 29, 2024
Justin was a sweetheart to go out of his way to help me get a car I could afford. get a car I could afford. More
by NFRY812
April 29, 2024
We wnt looking for a truck 6. 5 bed with 5.0L engine. We called first to see if they had 1. We were told they had 2. So we went to see them and test drive. We settled on 1 that was 5 bed with 5.0L engine. We called first to see if they had 1. We were told they had 2. So we went to see them and test drive. We settled on 1 that was 6.5 bed and we thought it was 5.0 L motor. We ttaded in our older truck. We 6500 for it. This happened on tuesday. On friday we found out the truck only had a 2.7L motor. So we were lied to. Then we took the truck back on friday. We asked for our truck back. But they wanyed us to pay an additional 3000 more then they gave us for it... they washed it and spray paoned the rust spots.... I will never deal with them again... rude people. This manager did not even care. More
by tlschneider
April 26, 2024
My experiences with the service department have been, almost without exception, superb, including my most recent visit, for my 2020 Eco Sport Titanium 4wd 60k service. It was determined that a 4-wheel al almost without exception, superb, including my most recent visit, for my 2020 Eco Sport Titanium 4wd 60k service. It was determined that a 4-wheel alignment check was due, because of time, and uneven tread wear was detected, and adjustments were necessary. I expected this to take longer than it did, but all the work was completed sooner than I expected, and my Ford Rewards Points covered everything! Sweet, indeed! :) More
by ARMSTRON-R
Employees Worked With
April 25, 2024
Top notch place! Kayla in the service department was very thorough in explaining the process of servicing our truck. She was in almost constant contact with me to le Kayla in the service department was very thorough in explaining the process of servicing our truck. She was in almost constant contact with me to let me know when the truck was projected to be finished, which really helped out my schedule. More
by hapnerll
Employees Worked With
Kayla
April 20, 2024
Courteous and accommodating. Paperwork took a long time. Nice and clean environment. Luke was a great salesman and not too pushy. Paperwork took a long time. Nice and clean environment. Luke was a great salesman and not too pushy. More
by leefarm5
Employees Worked With
