INFINITI of Columbus

My lease was up . I was told to bring the car to the dealership before my expiration date which I did. They specifically stated I didn't need 3rd party inspection be I was told to bring the car to the dealership before my expiration date which I did. They specifically stated I didn't need 3rd party inspection because they had just inspected the car when I was going to re-lease an Infinity. Everything was great until I decided to lease a different brand. I received an invoice for damage that was not on my car when I turned it in. Dealership didn't help. Infinity financial didn't have proof / pictures/ report of damage. No one could prove the damage but if I didn't pay- I would be turned into collections. Found lack of assistance, concern, lack of return calls , lack of professionalism from the dealership. Service department was always helpful. Sales staff and management are the worse. Worse experience of any end of lease and will not be leasing an Infinity in the future from this dealership. More

Great service , great price, speedy service. . I enjoy that the facility is clean and comfortable. . I enjoy that the facility is clean and comfortable. More

Very knowledgeable and putting the customers needs their first priority. All the staff was extremely helpful and friendly. first priority. All the staff was extremely helpful and friendly. More

Flew in met Radu my sales person which delivered the best car buying experience I have ever had. I was their less than 2hrs and out the door on the road home.If they have what I want I will fly in from omah car buying experience I have ever had. I was their less than 2hrs and out the door on the road home.If they have what I want I will fly in from omaha again. More

My sales rep, Makayla Chapman, was very good, professional & communicated well with me. She truly wanted to gain a sale. professional & communicated well with me. She truly wanted to gain a sale. More

Do not have time. Alright fine,infiniti should be thankful they have ZACH NEUMAN. Thank you Alright fine,infiniti should be thankful they have ZACH NEUMAN. Thank you More

Trustworthiness, expertise, and superior customer service. Always consistent these fourteen yrs. as a customer. The only place to take your car! service. Always consistent these fourteen yrs. as a customer. The only place to take your car! More

Infiniti of Columbus has one of the most impressive service departments I have ever experienced. Mr. Langford is honest and dependable. I will continue to own an Infiniti as long as he is taking care o service departments I have ever experienced. Mr. Langford is honest and dependable. I will continue to own an Infiniti as long as he is taking care of my needs. Superb performance! More

I’m always treated with respect. Service is timely, complete and thorough. Communication is great. Service is timely, complete and thorough. Communication is great. More

Since I had paid for my oil change with the last oil change, the experience was very positive. change, the experience was very positive. More