All Salespeople
Sales Department
Koons Falls Church Ford
Falls Church, VA
570 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 27, 2024
I regret to say that my experience with the service
department at this Ford dealership has been extremely disappointing. Despite purchasing a brand new 2024 Ford Mustang, my vehicle has encountered num
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by Teresa S
Employees Worked With
Service customer service team
March 27, 2024
Best customer service, Ben sales person and Ram manager
went above and beyond, as always Koons has great sales and service personnel and competitive pricing. I highly recommend this dealership.
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by Afifa Dirbass
Employees Worked With
Benjamin , Julio Romano
March 17, 2024
DO NOT TRUST THEM!
!!!! Terrible customer service. Multiple salesMEN treated me terribly and lied to me . I found the car I wanted online and called about it. Eddie s
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by rae
Employees Worked With
Eddie, Jeff Ottenberg, Marco Anzoleaga, Kenneth Bell, Tony Cruz, David Mast