Michael Kelley
Michael Kelley at Bourne's Auto Center
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Michael Kelley

General Manager

Bourne's Auto Center

135 Belmont Street
South Easton, MA 02375

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4.9
178 Reviews

Michael started his career at Bourne's in September of 2003. He started as the point sales person as Bourne's expanded to the current location at Belmont Street. In his current role he manages all operations of Bourne Enterprises, Inc. He is a graduate of Assumption College in Worcester, MA. He has completed the Dale Carnegie Sales Advantage Training. In his free time he enjoys playing many different sports and spending time on Cape Cod with his Family. He currently resides in Easton, with his wife and two children, where he was born and raised.

Dealership Experience

20 yrs, 8 mos

Industry Experience

20 yrs, 8 mos

4.9

178 Reviews

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178 Reviews of Michael Kelley

April 21, 2024

Dealership Rating
Employee Rating

Consistent, Contacted dealership online and they responded consistently, followed through and were pretty honest in explanation More

by NissanLEAF2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Saunders, Kim Bailey, George Mead , Jarrod Falcone

Apr 22, 2024

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mike Kelley General Manager

February 14, 2024

Dealership Rating
Employee Rating

After encountering an issue with the key fob for this car and contacting Mike Kelley (GM), Bournes immediately agreed to reimburse us for all expenses we incurred for new keys. Great customer service to tur More

by Dvierra57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mario Lee

Feb 14, 2024

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. It's great to hear that we were able to assist you and that you had such a positive experience. Mike Kelley General Manager

January 22, 2024

Dealership Rating
Employee Rating

To be honest, I wouldn’t go anywhere else for a car-this is my seventh from Bourne’s and my fifth BMW. Great prices, great service. Jose is efficient, knowledgeable and gets the job done. Would not think a More

by Fpa1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

Bourne's Auto Center responded

It's fantastic to hear that Jose provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

December 22, 2023

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Jose was great! He helped me find a car with everything I was looking for and gave me a no nonsense price. The process was so simple, I’m so excited about my new ca More

by erinfe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia, Tara Braddock

Dec 26, 2023

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

October 09, 2023

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Employee Rating

Jose at Bournes was great with helping me find my great car quickly and easily! More

by Jlawhorne4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Olson, Jose Molina

Oct 09, 2023

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Jose had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

February 22, 2023

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Employee Rating

David Pair and David Olson were excellent during the process of purchasing my new vehicle More

by bbarrett2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Pair, David Olson

Feb 22, 2023

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

November 07, 2022

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Employee Rating

Great place to buy a car! I had a great experience all around working with the team at Bourne. I knew what I wanted to get so upon arriving they had the car waiting for me to More

by Nicole.sull6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Machado

Nov 07, 2022

Bourne's Auto Center responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Nicole, for choosing Bourne's Auto Center! Mike Kelley General Manager

August 17, 2022

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Employee Rating

Kevin and Mike were courteous and helpful. Great experience, I would highly recommend this dealership. More

by CPulcini22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevy Lima

Aug 18, 2022

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

March 29, 2022

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Employee Rating

Bourne was so supportive, organized and clear. I have never had a more stress-free car buying experience! More

by Samfhill
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Machado, Jose Garcia , Rich Schiffer

Mar 30, 2022

Bourne's Auto Center responded

Thank you for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope you enjoy your new ride! Mike Kelley General Manager

February 16, 2022

Dealership Rating
Employee Rating

Jose and the team at Bourne were great to work with. I walked in not knowing what I wanted and they were extremely patient with me as I worked it out. They had a wide range of inventory for me to test More

by MLAWLER13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia, George Mead , Jeff Forsyth

Feb 16, 2022

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Jose had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

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