Thompsons GMC

We’re so glad we found exactly the truck we wanted. Making the purchase was so smooth and everyone there was so delightful to work with. Would recommend this dealer to everyone! Making the purchase was so smooth and everyone there was so delightful to work with. Would recommend this dealer to everyone! More

Update:Nothing about my initial experience has changed Update: Nothing about my initial experience has changed but I did receive appropriate and prompt attention to my problem after making my complaint re Update: Nothing about my initial experience has changed but I did receive appropriate and prompt attention to my problem after making my complaint repeatedly known to the dealer. They have fully addressed my concerns and have taken concrete steps to rectify my issues and bring my car back to full working condition. I had to negotiate like crazy with an argumentative sales associate to get a second key in my deal. Dealer never provided second key (deal closed almost 4 months ago). Followed up 3 months later (2 months and 2 weeks after the key was supposed to be delivered) when I really needed second key hoping they had ordered it and just never called. Never ordered and now will take an eternity to get there. I now have no keys and will be waiting at least 7 business days to get any key. I will also have to pay out of packet or use my own roadside to tow my VERY expensive driveway brick to the dealer to get the key programed. I bought a Yukon from them 5 years ago and was excited to come back because of the positive experience I had. Obviously that was a mistake. Argumentative salves person, unhelpful service department and in inept deal closure department that NEVER did its job. This dealership is not the one I bought a car from before. Thompson do your job. Don't withhold waybill items (intentionally or unintentionally) from customers. They are either negotiated parts of the deal or things we have paid for at sale. They are legally ours and getting upset with us about you not doing your job is a nail in the coffin issue for me. More

The best dealership experience I've ever had, and I've been around a while. It was a Friday and I was just passing through from out of state. My check engine light came on that morning. Long story short, been around a while. It was a Friday and I was just passing through from out of state. My check engine light came on that morning. Long story short, I pulled into the service Lane and was told that they didn't have that rare part in stock and that they were sure they'd be able to fix my truck on Monday. I told (I think it was Jerry) that I was from out of state and I'd have nowhere to stay through the weekend. He said he'd do what he could. I got a call that he found the part in Sacramento and that if his mechanic would work on Saturday, I could get it back then. I got another call about 2:30 that my truck was ready. UN xxxxxx BELIEVABLE!!!! More

I loved working with alex and gary the overall experience amazing they went above and beyond for my family i love them thank you for fighting for us and treating us very well id highly recommend thompsojns g amazing they went above and beyond for my family i love them thank you for fighting for us and treating us very well id highly recommend thompsojns gmc More

We were very happy with Gary Jewell our sales representative. He helped walk us through every part of our purchase and assisted us in the extra items we wanted to add to our truck. Thanks Gary representative. He helped walk us through every part of our purchase and assisted us in the extra items we wanted to add to our truck. Thanks Gary More