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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
431 Reviews
Call Dealership (888) 446-2913

1202 Auto Center Dr

Ontario, CA

91761

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431 Reviews of Jeep Chrysler Dodge RAM of Ontario

April 24, 2024

Great customer service , the male who attended me is amazing , I rate him a 10plus More

by lindafloresg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the representative who helped while there but you can probably see in your records I rate him a 10plus
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Helpful
April 22, 2024

Very professional and did everything they could to give me the best deal, outstanding customer service. More

by Oscar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Luis , Chad, Freddy Arvayo
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Apr 23, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Oscar, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. Providing excellent customer service is always our top priority. We appreciate your feedback and look forward to serving you again in the future. Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

Helpful
April 20, 2024

The service dealer, Daniel, showed the upmost courteous and helpfulness of which I greatly appreciated. More

by earensdorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 22, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi earensdorff, thank you for taking the time to share your positive experience with Daniel! We are thrilled to hear that he provided you with excellent service. Our team always strives to deliver top-notch customer service, and we are glad that it did not go unnoticed. Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

Helpful
April 20, 2024

Mr Dana Lewis and the service team was outstanding with level of service and courtesy. I will recommend this dealership to friends and family. Mr. Hogue More

by ksh256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Lewis
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Apr 22, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for the glowing review, ksh256! We're delighted to hear that Dana and our service team provided outstanding service and courtesy during your visit. Recommendations like yours mean the world to us. We look forward to assisting you, your friends, and family in the future. Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

Helpful
April 06, 2024

I was very happy to get a fast appointment for an oil change.....tony assisted me, he was very friendly,informative and professional.. excellent customer service.. More

by No screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service dept
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Apr 08, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We're thrilled to hear about your positive experience with Tony! Providing fast and friendly service is always our goal. Thank you for taking the time to share your feedback, it means a lot to us. We look forward to serving you again in the future. Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

Helpful
March 27, 2024

Despite service dept being very busy, I was able to get in and out in under an hour. Appointment was easy and staff is very courteous. More

by Cuskey_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Delira
Report | Print
Mar 28, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Cuskey! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our service department was able to accommodate you quickly and that you found our staff to be courteous. We appreciate your feedback and look forward to serving you again in the future. Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

Helpful
March 17, 2024

Craig Martinez was helpful and kind throughout the whole process. Very happy w/ all repairs and timing it was done More

by gabriella hutchins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Martinez
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Mar 19, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Gabriella, thank you for sharing your positive experience with Craig! We are thrilled to hear that you were happy with the repairs and timing of the process. Our team is always here to assist you with any future needs you may have. Thank you for choosing us! Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

Helpful
March 16, 2024

The service department is exceptional. I have been a customer for over twenty years for all our vehicles. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney McGauvran
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Mar 19, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Gary, thank you for your loyalty and kind words about our service department. We are thrilled to have had the opportunity to serve you for over two decades. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional service for many more years to come. Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

Helpful
March 08, 2024

Mario was a pleasure to work with and very knowledgeable about our gladiator. Most sales people are not. More

by Mountain gladiator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Ghandor
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Mar 12, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for the kind words! We're thrilled to hear that Mario provided you with a great experience and was able to answer all your questions. We pride ourselves on having knowledgeable team members who go above and beyond for our customers. We appreciate your feedback! Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

Helpful
March 06, 2024

Great dealership. Always great communication. Nice people. Good work. Only issue is having to wait 7-10 days for a diagnosis. More

by pbocop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig. Service.
Report | Print
Mar 07, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

It's great to see you receive both quality service and communication. We're working our hardest to accommodate our guests in a more timely manner and we look forward to servicing your vehicle more promptly in the future. Thanks so much for both your business and your feedback. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

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