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Bill Dodge Auto Group

Westbrook, ME

4.6
613 Reviews

2 Saunders Way

Westbrook, ME

04092

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613 Reviews of Bill Dodge Auto Group

April 03, 2024

Absolutely the worst buying experience ever and absolutely the worst service department I will absolutely share my xxxxty experience with every person I talk to. Thumbs down for Bill dodge auto gro More

by sharlow1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Liam Gibbons, Joe Borowski
March 26, 2024

The quickest and most competent dealership in S Maine ! !! Hands down the best people with the most skills More

by Tommy Tow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Williams, Bob Colson , John Conover, Ken Sweet, Steve Howell, Scott Weimer, Patrick Sullivan, Bryan Wickerham
Mar 27, 2024 -

Bill Dodge Auto Group responded

We appreciate this wonderful review and your business, Tommy! Thanks again!

March 17, 2024

I purchased an X5 with the assistance of Zack Plourd and the process couldn’t have been easier ( and frankly, enjoyable). Zack reached out to me during COVID lockdown to introduce himself ( as the salespers More

by Chris W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Plourd
Mar 18, 2024 -

Bill Dodge Auto Group responded

Thank you for this fabulous review, Chris! We are thrilled to hear about the wonderful experience you had with Zach! We appreciate your business very much and hope you are enjoying your new purchase!

March 13, 2024

Always good for me ! Like everywhere there are issues with qualified staffing and they are doing the best under these circumstances! More

by Willy
Recommend Dealer
Yes
Employees Worked With
Steve Howell, Patrick Sullivan
Mar 14, 2024 -

Bill Dodge Auto Group responded

Thank you for the kind feedback, Willy! We do appreciate your business very much!

March 12, 2024

Bought a Buick through my man Kris at the Bill Dodge in Westbrook. He was calm, understanding, never pushy, answered all of my questions, and helped me get a great deal. Promise I'm not a bot, just genuine More

by brico1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristofer Hollenkamp
Mar 13, 2024 -

Bill Dodge Auto Group responded

Thank you for your kind review! It's great to hear that you were genuinely happy with your recent sales experience! We appreciate your business very much and hope you are enjoying your new Buick!

March 06, 2024

Terrible service. Performed work without approval. Recommend work not needed to make $$. Does not stand behind faulty service work. More

by mcgonagles
Recommend Dealer
No
Employees Worked With
Steve Howell
Mar 08, 2024 -

Bill Dodge Auto Group responded

Thank you for taking the time to leave your honest feedback. We are sorry to hear that we did not meet your expectations, as we strive to provide exceptional service to all of our customers. Your feedback has been passed along to our management team so that your concerns can be discussed with the appropriate personnel. We do value your business and hope you have a great weekend. Thanks again.

March 06, 2024

Very satisfied with the entire sales process from start to finish. My salesman, Connor was extremely knowledgeable in educating us on all the truck features. More

by Glapierre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Vaughan
Mar 07, 2024 -

Bill Dodge Auto Group responded

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

March 04, 2024

Every staff person I dealt with was enjoyable, respectful, and straight-forward. I was pleased that it was agreed to replace a cracked lens cover, although not obligated to. My only disappointment More

by nancesanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy, Jamie, Tanner
Mar 07, 2024 -

Bill Dodge Auto Group responded

Thank you for taking the time to leave this feedback, Nancy. It's great to hear that you enjoyed working with our team and that we were able to assist with the lens cover. We are sorry to hear that you were dissatisfied with the doc fee. We understand that this has been discussed with our GM, Ryan. We do value your business very much. If there is anything more that we can assist with, please do not hesitate to reach out. Thanks again!

February 14, 2024

They were very friendly, the sales guy was zero pressure and understood that had done my research in advance. The finance manager was also very helpful and didn't push but rather provided the information a More

by abergen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Waterman, Bryan Wickerham
Feb 15, 2024 -

Bill Dodge Auto Group responded

We are thrilled to read such a great review and are happy to hear that you were provided with a friendly and low-pressure experience! We truly value your business and hope you have a great day!

February 10, 2024

Jason and Cari were wonderful to work with. They were very accommodating to my stubborn preferences. I would recommend this dealership and especially this sales team to my friends. More

by jody.mcgowan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Shedd, Cari Frost, Ryan Goodwin
Feb 12, 2024 -

Bill Dodge Auto Group responded

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

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