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West Broad Honda

Richmond, VA

4.8
643 Reviews

7014 W Broad St

Richmond, VA

23294

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643 Reviews of West Broad Honda

April 13, 2024

Waylon was super helpful and willing to listen to my concerns! He took great care of my vehicle and was very prompt and communicative about their recommended solutions. My car was ready quickly and I fe More

by zthayer11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
April 12, 2024

Friendly and helpful staff. I brought my car to be serviced here for the first time and they were speedy, clean and kind! More

by mlanespencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
April 06, 2024

In the serene heart of our bustling town, there lies a bastion of commerce and civility, a dealership by name but a palace of dreams by nature, where I had the distinct pleasure of finding myself one fate More

by shorneber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sewell
March 25, 2024

Easy and quick service appointment. Waylon was efficient and friendly. We will buy more cars from this location. More

by victoriamcmahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
March 19, 2024

Fast and efficient service. Waylon was professional and kept me informed as to progress of the service. More

by thomas.wren1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
March 18, 2024

West Broad Honda provides Excellent customer service , the service advisor was friendly, patient and professional ! More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
March 14, 2024

Waylon did a great job taking care of me (and therefore my car). Their professional care and ability of WBH to accurately track and monitor my car’s needs brings me back and back and back for all of our mu More

by Hlgewanter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
March 13, 2024

Great service. They were very thorough and told me things I needed to have done to my car to keep it running smoothly. Professional. More

by PCLayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
March 10, 2024

The experience to setup an appointment was smooth and easy. The rep was courteous and professional. The best part was the video sent in a text message about the status of my car with respect to what is d More

by SK
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
March 09, 2024

i’ve had such good luck with West Broad Honda service. Danny treats us very well and takes care of us when we are in there with a service problem.⭐️⭐️⭐️⭐️⭐️ More

by Callie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Crews
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