60 Fieldway Road
Toronto, ON M8Z 3L2
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Fantastic service and very friendly. Upfront and honest and also community involvement. They will be honest with you and no pressure.
Total rip off. Avoid at all costs They quoted $7000 for a brake job on our Hino we went elsewhere and had it done for $1500
I scheduled an appointment for the truck to come in for service on Monday at 10 am. Thinking i would get a call on Tuesday , explaining what problems needed to get fixed on the truck. I had to call them on Wednesday , and they still had not looked at my truck !! No idea why i set up an appointment. I ended up picking up my truck on Thursday I needed to work , lost 4 days of work , and the truck is still not fixed. All i got was a report on Thursday ( $350 ) for a 10 min job !!! after i had to call them all the time They asked me bring my truck back to fix it , after i work a few days. . I will never go there again !!! Awful service !!!
My first service experience was really bad. The dealer called ME to set up an appointment for a recall on my BRAND NEW Isuzu NPR truck. Appointment was set a week in advance. My business set up plans to take the truck in for the appointment. The truck arrived on time and 2 hours later the driver was told the recall work could not be started as they did not have the parts!!!! They booked the RECALL work in advance. DOWN TIME is not paid time in my business. A total waste of time and effort, please the expense to operate the truck that morning. WASTED - The dealer response was to look into it and to date no reply. My second experience the truck broke down. Nobody would have guess that with 10K on a brand new truck it would breakdown. The service desk was not helpful at all. "We can take a look at it late next week or the following week. Would you like an appointment?" ... Gee I will just close up for a week till you "take a look at it" - No solutions to the problem, no offer of a rental truck. The service advisor did say call Isuzu roadside assistance. So we did call, and 7 HOURS later the tow truck shows up. I'm starting to regret buying this truck!!!
Was hearing a noise coming from truck quick response and bringing in to check and quickly repaired getting me back on the road Sabistian the service manager really cares about making your experience a pleasant one
I don't have any complaints about the service, I don't have any complaints about the prices, I don't have any complaints about the time it took.
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