530 Evans Ave
Vancouver, BC V6A 2K9
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Bet dealership I have ever worked with hands down.. thank you so much Lorenz Sarte 🤙🏽 You made my year... And thank you Michelle for helping me get finance 🌸... awesome team.
service to my 150 truck which included rotating tires. Tires did not get rotated, I got charged for it. Did the oil get changed I have no idea? Quoted $500 to fix the back door handle. Bought the part for $20 on the Internet and fixed it myself.
Horrible experience. Ordered a 2020 Ranger from factory on September 20, didn't hear back from them til 2 months later that the factory wasn't going to build the truck...so had my $2000 deposit for two months, which I'm paying interest on...also handcuffed me as not many trucks left in stock. Was not interested in working with me at all, even though I changed my colour preference and was willing to up my payments. So many things I can go in about, DO NOT go here. I went to Brown Bros. and within 1 day they obtained an even better truck with lower payments, from Winnipeg. Coastal Ford are hacks.
Inderneel's (sales consultant) client service was great. Inder was patient and helpful and he put in so much time and effort including to answer (and if he didn't know to find out and answer) all our questions and concerns. We also were pleased with Jason (sales manager) who was very pleasant and also worked very hard to deal with outstanding issues (including the changeover to upgraded wheels, getting a cargo mat, missing key fob, etc.) in a timely manner. We never felt any sales pressure from either of them. We just love our new (fully loaded) 2018 Ford Escape Titanium
We knew exactly what car we wanted, and Diddy didn't fool around trying to up-sell or cross sell. He's incredibly knowledgeable, helpful, and personable. We drove away with a great car at a good deal.
This place has the highest employee turnover of any facility I've ever been to. They promise you something, then the person that made that promise no longer works there. They are incompetent and I wouldn't give them my business. They deceive you and their managers are just terrible. I've bought 5 fords in the last 10 years and would never go back to them!
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