Would give negative stars if that was possible. Avoid at all costs. The car was not ready on time, they shouted at me as though I was at fault, then cancelled the sale because I complained to the General Manager. Rude and completely unprofessional.

Avoid this dealer. Deserves 10 negative stars. Attrocious experience: no timely communication, after financing was approved and a day before delivery, they had still provided no paperwork for my insurance, then they said they 'could not' deliver on time, although the car was supposedly on their lot; when I emailed to complain, the manager phoned and shouted at me, then said they would not honour the deal, as I am an unsatisfied customer.

Purchased a new car from this dealer. They have failed to provide the Bill of Sale. I was only handed a work sheet. This failure to provide proper documentation is causing issues with the insurance company. I have been in contact with the dealer for over two weeks to resolve this issue. They appear to be unable to provide a Bill of Sale! Is this even legal?

Terrible Sales Practice. They advertised a vehicle on their site and other sites. We drove up to look and the price was doubled. Apparently there was a story about a system glitch. While we were there, the price was updated twice. Not recommended.

Worst service ever. Series of service failures for buying out my lease. 1. I was promised to pick-up my ownership on Monday. When I went they discovered that the file was sitting on the employee’s desk since Wednesday and was never sent out. 2. Ownership received on Monday January 16th evening and a certified cheque with the full amount was delivered to Mazda. 3. Wednesday February 1st, Canadian Dealers Leasing Services (CDLS) withdrew 800 CDN from my bank account. 4. On same day, I have contacted Mazda backstreet. I discovered that again the file was sitting on some desk and they did not close the deal with CDLS. 5. On February 2nd they have completed the paperwork and sent the money to CDLS and promised that the amount withdrawn by mistake will be reversed within a week. 6. After 16 days, I am still not reimbursed. The worst part is that their manager Kirk Cameron is not acknowledging *ALL* their failures and he is complaining how come CDLS is charging that amount for a couple of weeks of delay. What is expected from a manager is to provide a good service to his customers and fight the issue offline with CDLS. I would strongly recommend that you avoid dealing with this branch.

Clean and professional dealership. Hadi hooked me up with a great deal on a used CRV. Plan on coming back for future business