Worst Dealership Took my car in was told it wasn't cover under warranty Got my car back but in pieces--good job and told it wasn't running Lied again--so took it to another dealership--they fixed it just waiting on a few parts till I get it back--won't deal with Eastgate ever again service manger treats you like you don't know anything--Great customer service--NOT

They got me out of my car quickly and got a me a cheque right away! Best experience for used car sales!!!

Chris was amazing, patient, knowledgeable and gave us all the information and tools we need to get the car. Thank you

Sales department great, but the service department not so much. I had a frozen latch repaired last winter under a GSP issued from Ford Canada. This year my latch froze up again, this was supposed to be solved under the recall but I had to pay for something that wasn't fixed the first time. To add insult my work order stated that my door latches could continue to freeze.

Horrible experience with Michael Tully went there with my new F-150 lightning with frunk malfunction, the attitude I got from the start was horrible , first off all the didn’t knew there is emergency tab to pull to open it when you can’t do it with cabin button , keyfob or hood button and I had to show them how to do it, than they started to open my fuse boxes on parking lot and after 2,5 patiently waiting I was told they did nothing and I should call the dealership I bought the truck, I am driving ford trucks for 20 years and never been treated like this

If you want to buy I car I would not suggest Eastgate Ford. I attended Eastgate 2x (and had an additional phone call and texts) with sales person Brian Echlin. At my final visit to the dealership I noticed damage to the vehicle (dent+paint, and paint down to the sheet metal), upon pointing it out he acted encumbered and noted that since the dealership would have to repair it the sticker price would have to apply. (And pretended he was just seeing the very obvious damaged - significant dent to front pillar). Additionally the vehicle was advertised with features it did not have (advertised remote start, but did not have remote start when I asked about it during my second visit). When discussing ordering the same new vehicle (Bronco) he agreed a new one could be purchased for a similar amount, but then made no efforts to discuss ordering one. The most bizarre experience - I went to buy a vehicle, and left without buying the damaged one on the lot, and without ordering a new one. It was as if they wanted to sell me nothing - seemed very disinterested in making any kind of a sale. Also included a detailed story about other sales persons ordering/buying Broncos and selling them across the border at a profit. I would not recommend Eastgate ford - they do not seem interested in selling either their used or their new vehicles. And might have wanted to squeek a sale buy without acknowledging damage on their used vehicles (priced about what they were sold new for). I left a bought a Jeep (after driving a Ford for 15years).